Water Utility Problems
3907 S Bushmill DR
- Case Date:
- 10/18/2019
After installing the smart water meter CBU nor their contracted service provider left notification on our door that installation had occurred. On Monday of this week, CBU dug around the meter and within hours several water issues were present in our home. Debris in our drinking water (again not notified of work done, w tag on our door) seal blown off our dishwasher pump rendering it useless, and water saturating our carpet in the Living room. All occurring within hours of CBU being around the meter and digging. We have contacted and spoken with both contracted service personnel as well as the meter dept at CBU. We are currently in communication with assistant director. Today a service meter technician came to our property to take pics and "plugged" the smart meter back in to a housing that it had come undone from as per Ken Johnson. Again, we were home, the meter was handled and no courtesy knock or paper notice was put on our door . This is unacceptable as we had just been on the phone with CBU sharing our concerns. CBU Protocol has not been followed, drinking water was not safe guarded for my family, digging around a meter with no courtesy tag left on the door, meters installed with no courtesy tag left on the door including notice to flush the system or # to contact if there were issues, meter equipment not "plugged in" as per Johnson, and water leaks in our home which now require jack hammering into the slab. This is a deep concern of water safety, CBU Protocol disregarded, and extensive repair cost (3k or more).
Mike Colliver (317)590-0115
Water Utility Problems
818 W Estate DR
- Case Date:
- 11/4/2019
Water was coming up around the new cover installed (City water line) near our front yard- not sure if there is a leak but the neighbor came over to tell us about it last evening when she was walking her dog. 818 Estate Drive in Clear Creek Estates
Water Utility Problems
214 E Ridgeview DR
- Case Date:
- 11/9/2019
Hi there, I was looking at our water bill for this past month and it seems to be off. For the past year our water consumption was between 2-4 thousand, and the past month and the month before they were significantly higher. Would you be able to tell me if they came out and metered it for the month of October or if that was an average? If the 6 thousand is what they actually metered then I am afraid we have a leak going on as we have definitely not used double the amount of water that we typically use.
Water Utility Problems
2728 E Spicewood LN
- Case Date:
- 11/11/2019
Water pressure has dropped to less than 1/2 normal.
Water Utility Problems
1711 E Windsor DR
- Case Date:
- 11/17/2019
Water is bubbling up from the side of the road.
Water Utility Problems
1911 S Locust CT
- Case Date:
- 12/24/2019
At 1903 S. Locust Court there is water running in the curb drain.
Water Utility Problems
3415 S Ashwood DR
- Case Date:
- 1/8/2020
Watermain broken and leaking Ashwood Drive - water welling up out of ground at curb near 2300 S Ashwood Drive
Water Utility Problems
702 E Pepperridge DR
- Case Date:
- 1/17/2020
Our water supply is not functioning. No water from the taps.
702 E Pepperridge Dr, Bloomington 47401
Water Utility Problems
1000 S Madison ST
- Case Date:
- 1/24/2020
The riser is damaged on our water meter pit at 1000 S. Madison. We called you guys about it several months ago (3 or 4). We were told it would be addressed asap and a CBU safety leg frame was put up over it (see attached photo). However, nothing has been done since and this is a bit of an eye sore. Will you please schedule someone to either come repair this or to just come retrieve your leg frame, as I am not happy with how it looks in my yard. Thank you in advance for your help. ~Loren Wood loren@lorenwoodbuilders.com
Water Utility Problems
1423 E Dunstan DR
- Case Date:
- 2/15/2020
water usage for January was 4 times any previous month. How can I get my line checked for leaks?