Case Date:

4/28/2022

In November the city engineering team came out and added a new side inlet to an existing drain that goes under Dunn street from the back of 2950 N Lakewood. However, the only erosion prevention put in place was some straw. With all the nearby honeysuckle/plant removal the recent storms have caused a lot of the nearby dirt (and straw) to move and now the drain is almost completely filled with dirt and debris that has entered in the last couple rain storms. I tried reaching out a few times (Kriste L and Phil P) this past winter but haven't seen anything put in to help hold the dirt in place until some plants/grasses grow in. The water flow is certainly much improved with the new inlet, but in my opinion the job is just not quite complete.

Case Date:

5/14/2022

Sorry if this is duplicate submission. Not sure last one went through. I have gulley in front of my house that is blocked by growth coming up between sparse rip rap. Water is eroding the gulley by finding path around foliage and leaves carried from upstream. Went out today after rain and water in not draining well at all. Report not submitting with pic so trying again without the pic

Case Date:

7/21/2022

The storm sewer on Franklin Road, just as it makes a 90-degree turn, is blocked. It does not drain water very well and accumulates. There are other storm sewers near that area that also need cleared.

Case Date:

1/3/2021

The storm water drain located at the front of the house is flooding. I have cleaned the area, however its an issue in heavy rains. I have reported this issue previously as well. Appreciate if someone can come out and address the issue since its the only drain along the street. The drain is on the left side of the driveway. Thanks

Case Date:

4/9/2024

Water runoff alarm sounding @10:56 PM on 4/9/24

Case Date:

2/8/2019

Yesterday, during the huge mid-day rainstorm, water came up through the floor drain in our basement at 2638 East Dekist Street. It had a sewage odor and was muddy looking and reached a level of about 4 inches, covering the entire floor and soaking everything. The basement toilet also had dirty water come into it. I called the city utilities hotline and reported the incident twice, speaking to the same person each time. The water receded after a couple hours. We have yet to assess the damage and start to clean up. Last year on 2/11/18 our basement toilet erupted (see case #163027). We had a plumber verify that the city sewer was the source of the issue. We did not claim any damages, yet the city did not reimburse us the cost of the plumbing assessment. We would appreciate someone responding to this current incident.

Case Date:

4/22/2014

Customer wants supervisor over sanitary sewer to phone him. He says water from sewer is flooding his basement.

Case Date:

9/7/2015

Drain ditch is running with brown water around entire block. Broken water line?

Case Date:

10/19/2015

Sewer water is coming up out of the ground.

Case Date:

9/17/2023

How can I find out where my water meter is? We don’t see one in our yard and there isn’t anything about it on my portal page. Many thanks!