Case Date:

1/1/1970

Water bubbling up in cracks in cul-de-sac.

Case Date:

1/1/1970

Customer thinks that he has a water leak.

Case Date:

1/1/1970

Contractor working for Gas Company cut water line.

Case Date:

1/1/1970

Cloudy water.

Case Date:

5/17/2011

Resident called in complaining that her trash wasn't taken but the stickers were. SW spoke with resident and advised that trash was not taken because it was severely overweight. SW offered one courtesy pickup for resident but would not do it again. DF picked trash up stating that the can was almost full with water in addition to the trash and had to be drained of water prior to being moved.

Case Date:

1/16/2004

Letter states his basement was flooded. Several days later he noticed that toilet was leaking. He turned off that water. He is claiming adjustment on bill for sewage that did not go through drain and a review by USB.

Case Date:

9/23/2003

Ms. Brinegar stated that near the above address there is a low place in the north side of the roadway. Ms. Brinegar stated that it is simking more and more and the water collects there for long periods of time. She would like someone to take a look at this area and if you need moore inforamtion or to provide her with an update please give her a call.

Case Date:

8/25/2003

Customer does not feel her water bill could be $68.76 for 1 month. She would like her account reviewed by USB Subcommittee.

Case Date:

7/21/2003

Customer is very upset about the fact of having to pay a higher rate for their irrigation water vs their house water. Also, they were surprised about the $18 fee to have the meter s/o in the fall because we used to not charge a "disconnect" fee only a "reconnect" fee in the Spring. I explained to her the policy had changed, and to avoid paying the service fees over the Winter she would have the $18 s/o in the Fall and the $18 turn on in the Spring. I let her know each trip was a svc call.

Case Date:

7/14/2003

ALSO FROM 521 N DUNN PROPERTY. STAGNANT WATER -BREEDING MOSQUITOS. WATER IS BEING PUMPED FROM BASEMENTS AND STANDS ON THE CITY ALLEY AND HIS PROPERTY.