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City of Bloomington, Indiana

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closed #46234

Water Utility Billing Problems

2015 E Southdowns DR

Case Date:
2/19/2002

Customer called to suggest that a phone number be printed on the bill so customers don't have to look number up in the phone book....

closed #39009

Water Utility Billing Problems

2016 E Viva DR

Case Date:
10/15/2003

Complaint rec'd. in Spring of 2003 re. large bill for 2016 E. Viva Drive. Customer requested review by USB Admin. Subcommittee

closed #171519

Water Utility Billing Problems

209 S Fairview ST

Case Date:
1/23/2020

account: 34550-003 meter: 94833609 While our statement indicates we usually use between 1,000 and 2,000 gallons of water per month, our bill indicates we used 4,000 gallons in November and 7,000 gallons in December. meter no: 94833609 11/18-12/09 7000 gal 21 days 2 people We inspected our crawlspace for leaks or points of usage and our convinced there are none.

closed #40222

Water Utility Billing Problems

210 N Smith RD

Case Date:
7/22/2003

Owner, Robert Crider, wants to protest his being held responsible for large unpaid bill for tenant Amanda Choi. He states he did not receive notification of delinquent bill.

closed #182506

Water Utility Billing Problems

211 S Roosevelt ST

Case Date:
1/17/2023

There was a leak over winter break in my son's rental house. The water bill was over 800 dollars. We would like to dispute this bill.

closed #186287

Water Utility Billing Problems

214 E 15th ST

Case Date:
11/14/2023

Two most recent bills have charged us for using 4,000-5,000 gallons of water, and therefore charging roughly $100. The bill for September was $106.42 and the bill for October was $93.15. This is for a two-person house that uses the same, if not less, of an average amount of water per month. I called customer service after the first bill, but the lady I spoke with was not very helpful and recommended we wait until our next bill. According to her sources, any leakage or problem that resulted in such a high bill seemingly "fixed itself" and she did not provide any other alternatives. Come to find out that the next bill is just as high and we have no choice but to pay (again) with no resolutions. Apparently, Bloomington Utilities does not provide any services to check for any leaks or problems.

closed #58952

Water Utility Billing Problems

214 E Hillside DR

Case Date:
2/23/1999

Letter from Mr. Ludwig stated that he was gone two weeks last month and his bill was doubled. He talked to Angie Grubb who had check made for leaks. None were found. Mr. Ludwig wrote to USB to have bill lowered.

closed #170641

Water Utility Billing Problems

214 E Ridgeview DR

Case Date:
10/6/2019

My bill does not seem correct. I have gone through the past year of bills and the water usage and the wastewater usage have always been equal. This month it it showing my water usage as being 7, which is much higher than normal, normally a 3, and the wastewater usage is still at a 3. Is there a way to find out if this is correct or not? Doesn't seem right to me.

closed #56605

Water Utility Billing Problems

2143 E Meadowbluff CT

Case Date:
9/22/1999

Mr. Kennedy called and requested that the summer watering credits be extended this year due to the extremely dry conditions.

closed #66611

Water Utility Billing Problems

2147 N BENT TREE DR

Case Date:
9/2/1997

MR. MILLMAN WROTE LETTER STATING THAT HE DID NOT RECEIVE SOCIAL SECURITY CHECK UNTIL AFTER THE 1ST OF EACH MONTH. HIS UTILITY BILL IS DUE ON THE 26TH. HE REQUESTED THAT HIS DUE DATE BE CHANGED BECAUSE IT IS NECESSARY THAT HE PAY DELINQUENT FEES EACH MONTH.