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City of Bloomington, Indiana

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closed #164213

City Performance

Case Date:
4/30/2018

The Water hydrant at 7th and Spring Street has been neglected for years. I asked the Utilities Department to fix it last year, but nothing has been done about it. Can you get it painted before the election?

closed #156716

Drainage or Runoff

Case Date:
10/23/2016

this is a follow-up from a previous report. The resolution I got about having leaves and debris near the storm sewer drains was that they would pick up the debris as part of the leaf collection. This is problematic in that it may be eight weeks before our leaves are picked up. In the meantime the grass will die like it did last year the pile will grow like it did last year. Last year I had a 3 by 4 by 3 feet high pile by one of the drains and every time it rained it clog the drain cuz it was picked up and moved back into the drain. I am at the bottom of Three Hills and we have consistent of flooding problems here in the fall. If the leaves are not removed along with the twigs and the papers and everything else that flows downhill we're going to continually have flooding problems. So for me saying I have to wait 2 months for this small pile of leaves at each of six trains to be picked up is irresponsible. If they can move it 6 inches they can put it in the back of their truck. If I don't get a better resolution I will be escalating this problem up the chain of command. Thank you very much. please get back to me as soon as you can.

closed #157586

Drainage or Runoff

Case Date:
1/3/2017

Standing water over drain. Continuing problem since recent street work.

closed #150418

Other

Case Date:
1/27/2016

I am the VP of Peppergrass HOA and want to report that two storm sewer basins which are located in the center of the roads in Pepperchase and Grasstree Ct have sunken sever inches below the road surface and create a significant jolt when a care passes over them. Ther are also about a dozen places on the roads in Peppergrass that could use patching.

closed #135674

Water Utility Problems

Case Date:
12/18/2013

Water Dept: Help please: I am a Bloom City water customer. My water pressure dropped to almost nothing the evening of Dec 17, 2013 at approximately 7:30pm. I reside at 4620 East State Rd. 45, Bloomington, IN 47408. My cell phone is: 812-345-9026. Is there a reason for the H2o pressure drop in my neighborhood? Please contact me. Al Kosinski

closed #141769

Website & Web Services Feedback

Case Date:
10/17/2014

Hi there! My name is Melanie Nelson, I work in environmental services for Daly City. Our department is putting together a workshop on water conservation in the home as part of our "Going Green" series. We see it as a great way to protect the environment while also educating the community and saving them money, it's a win-win-win situation! Your page, http://bloomington.in.gov/waterwise , has been awesome as a guide for the event planning committee, and we can't thank you enough for posting it! The reason I'm emailing you is because a local middle school class has been helping us with the endeavor as a volunteer project and they (very proudly, I might add) found a great article here: http://www.improvenet.com/a/water-conservation-at-home . The article is a basic overview for children on water conservation in the home and its benefits, with links to several great sources for both children and adults. I think the kids would be absolutely stoked if you were to post a link to the article on your page, they love to help out wherever they can, and seeing the link on your page would show them that they've made a difference and their actions have had an impact (however small). Please let me know if this is a possibility and I look forward to hearing back from you soon! Thanks again! -Melanie

closed #177291

Website & Web Services Feedback

Case Date:
9/7/2021

Re: Communication about Boil Water Alert for 7th St., 9/6/21. I did not know that there was a boil water alert for my street until, by accident, I found out about it. I'm even signed up for alerts from Monroe County, but I never received one. If you're new to Btown or even if you're not and you've never encountered a boil water alert or even if you have--if you don't know about the Monroe Cty. alert system or if that doesn't work well (I couldn't even find the alert on the Co. website), or you can't manage digital stuff, there's no way you'd be prompted to check for an alert, and that could have serious health consequences. In this time of public health crises and awareness, that's critical. Please implement an effective communications system as soon as possible so that all residents are sure to be alerted and can protect their health. Thank you.

open #186193

Utilities Construction

Case Date:
11/2/2023

The folks installing the fiber optic have severed what seems to be the main water line on the North side of Etter Drive, at about 6:30 pm, Thursday Nov 2. Water is gushing above the street, and beginning to flood lots.

open #186495

Utilities Construction

Case Date:
12/12/2023

Water main break at w 17th st by storage units. Looks like fiber installation caused it. Will they be fined for this?

open #187517

City Performance

Case Date:
3/5/2024

The water company is a monopoly that runs itself like its the 4th Reich. They offer zero assistance or help, unless your unemployed and not trying to better yourself at all. If you just quit on life and being productive, then the city helps you. If your a hardworking man, that fell on hard times due in no fault to himself, that guy can kick rocks. His only option is to pay his bill in full or else. The water company actually put a lien for 200 bucks against a paid for home worth 225,000! My family has had 3 or 4 generations of perfect bill paying with water company. Just my gma, dad, mom, aunts and uncles have paid city of bloomington water for well over 250 yrs combined, and that garners you zero good will or even common courtesy. They can't even acknowledge they're screwing you over and be polite. They know they're the only game in town so they treat people like crap and it's not ok.