Case Date:

10/4/2016

I'm currently on bus 0345 with a female driver going eastbound towards Fountain Park. She was just incredibly, incredibly rude to a fellow bus rider. She threw her hands in the air when the new rider did not immediately have their ID in hand, mentioning "this isnt a taxi service" and just overall being very disrespectful. Her attitude was very unprofessional and I could tell the other rider was very uncomfortable.

Case Date:

9/26/2021

Bus stop shelter has one broken window, makes air go through which makes the shelter uncomfortable.

Case Date:

9/1/2018

Bus 555, on route 3E, almost ran into me at approximately 5:15 p.m. on Saturday, September 1, 2018. I was at the stop sign, leaving the parking lot as referenced above on the map. The bus took the left turn at an angle and did not stop. I put my car in reverse and the bus just missed my car by inches. My entire family was in the car with me. I have not seen bus driving this bad in quite some time. They need to be careful and take it slow. If they cannot make the turn, then let the other person turn so they have a wider angle. I'm not sure why a bus would be in a parking lot anyways--it's a poor place to put a bus stop if there is one. There's too much congestion in that parking lot especially.

Case Date:

6/25/2019

The bus stop sign post (bus 3) on South Curry Pike and West Heritage Way is leaning into the street (South Curry Pike).

Case Date:

9/6/2023

Case Date:

5/11/2013

Bus driver going so fast on 3rd he couldn't / wouldn't stop at the stop we pulled chain for. Then, rather than stopping around the corner, he said he we drop us off at the next stop, blaming for nut giving him enough notice, which is incorrect because we get off and pull the chain for that stop at least once a day and other drivers stop just fine. This guy was just driving way too fast and was trying to make up time since we left downtown more than 5 minutes late So besides being dangerous, the guy is rude and definitely needs some customer service training.

Case Date:

6/10/2014

Case Date:

5/3/2014

Had a city bus pull out in front of me thursday evening. Half the time they don't stop at the stop sign on Hagan.

Case Date:

11/19/2018

The downtown bus station has been deliberately gating off and not allowing the public to use the restrooms on and off for some time without a sign, notice anything sometimes for hours or a whole day this is illegal!

Case Date:

2/5/2019

Can the bus slow down a bit on Morningside Drive please? Scared a kid will get hit. I appreciate the speedy service and option in the neighborhood, but also value our pets and kids not expecting a big bus to zip by. Thank you!