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City of Bloomington, Indiana

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closed #169936

Water Utility Problems

3897 S Bushmill DR

Case Date:
8/18/2019

Hello, I was mowing today and noticed that it looks like there is a hole in my water cover in my yard. I'm not sure if this is an issue or why it is there. Any information or help would be great. Thanks!

closed #170756

Water Utility Problems

3907 S Bushmill DR

Case Date:
10/18/2019

After installing the smart water meter CBU nor their contracted service provider left notification on our door that installation had occurred. On Monday of this week, CBU dug around the meter and within hours several water issues were present in our home. Debris in our drinking water (again not notified of work done, w tag on our door) seal blown off our dishwasher pump rendering it useless, and water saturating our carpet in the Living room. All occurring within hours of CBU being around the meter and digging. We have contacted and spoken with both contracted service personnel as well as the meter dept at CBU. We are currently in communication with assistant director. Today a service meter technician came to our property to take pics and "plugged" the smart meter back in to a housing that it had come undone from as per Ken Johnson. Again, we were home, the meter was handled and no courtesy knock or paper notice was put on our door . This is unacceptable as we had just been on the phone with CBU sharing our concerns. CBU Protocol has not been followed, drinking water was not safe guarded for my family, digging around a meter with no courtesy tag left on the door, meters installed with no courtesy tag left on the door including notice to flush the system or # to contact if there were issues, meter equipment not "plugged in" as per Johnson, and water leaks in our home which now require jack hammering into the slab. This is a deep concern of water safety, CBU Protocol disregarded, and extensive repair cost (3k or more). Mike Colliver (317)590-0115

closed #158373

Trash

4445 E Moores PIKE

Case Date:
3/6/2017

Resident at 4445 E. Moores Pike called to report neighbor's yard waste that piles up next to her property. It's a small pile of brush right now, but in the past has been very large and attracting wasp nests, etc. Neighbor places yard waste next to the old water pump station.

closed #164948

City Performance

600 E Hillside DR

Case Date:
6/25/2018

I called customer service for City of Bloomington utilities. The first lady I spoke with would not take herself off speaker phone dispite the inhibiting amount of feedback. The 2nd lady I spoke with was unhelpful and did her best to transfer my call away without helping me. I would consider both of the reps behavior to be very rude.

closed #186490

Utilities Construction

601 S Swain AVE

Case Date:
12/12/2023

I let you know there utilities road work on east 2nd street

closed #162207

Water Utility Problems

804 1/2 S Peachtree LN

Case Date:
1/2/2018

Broken water line