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City of Bloomington, Indiana

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closed #168073

Water Utility Billing Problems

311 W 7th ST

Case Date:
4/11/2019

For three months I have been unable to get into esuite to see how much I owe. The site says my login info is invalid, and when I request the info be sent to my email, it never arrives. I have been paying a historical amount through my bank, but would like to be able to verify.

closed #170568

Water Utility Billing Problems

3101-3199 E John Hinkle Pl, Bloomington, Indiana, 47408

Case Date:
9/30/2019

Our most recent bill includes a 'past due balance' amount which is $93.72. This amount had already been paid by us on September 8th. Can we please understand why it is being charged again in the new monthly bill?

open #183353

Water Utility Billing Problems

3101 N Canterbury CT

Case Date:
4/5/2023

Our water usage volume has almost tripled in Jan, Feb and Mar of 2023 compared to Oct, Nov and Dec of 2022.From about 11K gallons to around 33K gallons per month. Something does not seem right. I believe our facilities manager did have a plumbing company look to see if they could find any issue but I don't believe they did. Can someone take a look at this issue? Craig Baird, Staff Accountant

closed #132767

Website & Web Services Feedback

300–398 W 8th St

Case Date:
7/11/2013

Rox day (7/7/2013) is not currently on bloomington.in.gov

closed #171901

Water Utility Billing Problems

2713-2759 E Garden Path, Bloomington, Indiana, 47401

Case Date:
3/2/2020

I have had CBU for 2 years my water bill never exceeded $50. My utility bill this month was increased 50% to $100. I am a senior citizen I have not changed my water or sewer usage. I would like to know why such a large increase. Please advise Vera Gayheart 43951-013

open #185485

Water Utility Problems

2701 S Madison ST

Case Date:
9/7/2023

Water has been shut off because of large outstanding balance. This is a rental property and the landlord refuses to address the situation and tenant is left without water. The large outstanding balance is due to a water line break.

closed #171044

Water Utility Billing Problems

2519 S Spicewood LN

Case Date:
11/26/2019

Is the Wastewater Usage charge of $46.56 a new item or an error? If error, will the overpayment be credited on the next billing cycle?

closed #174609

Water Utility Problems

249 W Church LN

Case Date:
1/31/2021

We have no water coming to our house

closed #181223

Water Utility Billing Problems

2480 S Walnut St, Bloomington, IN 47401, USA

Case Date:
8/27/2022

Water is currently running on the toilet always draining the overflow. Also toliet top lid broke when trying to figure out issues

closed #171248

Water Utility Billing Problems

2409 E Cedarwood CIR

Case Date:
12/18/2019

Received latest water bill - water usage was billed for 16,000 gallons, well above usual average of 5,000-8,000 gallons.