Case Date:

5/18/2024

Two pianos are at the intersection of S. Swain and 2nd Street and should be removed.

Case Date:

5/17/2024

There broken sidewalks

Case Date:

5/17/2024

There are a few grass-cutting services in town that use loud, industrial, gasoline-powered equipment that is designed and intended for use on large fields/cemeteries/etc., but they are instead being used on small, residential plots up close to neighboring properties whose residents do not appreciate the noise, hazards, and pollution produced by these dangerous machines. Are there any City regulations about the use of such equipment in the city limits? For example, the property immediately adjacent to the Grant Street Inn on 7th Street uses such a service. The large equipment is startingly disruptive and annoying.

Case Date:

5/15/2024

On Kingston Drive, across from the Mall entrance where the Bloomington Transit bus stop is, and also across from the Target parking lot (side of the building), near the pedestrian crossing from the Current parking garage to the Target parking lot, there are big stones that have fallen into the road, coming from the slanted side at the foot of the parking garage. It is right at the bend of the road, so, very hard for motorists to see. And what if one comes tumbling down while a car or cyclist is just passing there? There should be a fence to keep the boulders inside or a heavy net over them, in my opinion.

Case Date:

5/15/2024

Referring a complaint received by DHS Office of Inspector General from a Bloomington IN citizen

Case Date:

5/2/2024

adam See case #188221. Electric bicycle lying by the street. Which City Department is responsible for removal? How long can it stay there before it can be removed by anyone and sold for scrap?

Case Date:

4/24/2024

Every time I come into that clerks office I am treated like complete garbage I do not work 100+ hours a week and then go in their to be treated like that the ladies in their give me a lot of sly and Rhude comments and don’t even answer my questions and it really makes me upset and I would just like to let you know it really pisses a lot of local town people off how they treat everyone especially men, seems like a woman only environment and I would like something done about it.

Case Date:

4/19/2024

To whom it may concern, The following describes multiple code violations from Chandler Automotive that I noticed/experienced during the process of retrieving my towed car from their site. I have video/audio evidence of the violations, and I would prefer if someone reached out to me so I can submit these as proof. It will only allow me to upload images through this submission form. Thank you: BMC 4.32.140(b): Called the number at around 5:30pm to ask to retrieve car, employee stated that she will not be able to get my car until about 9:30/10pm. This is in violation of part 1 of section B, as well as violation of part 2 of section B, since this was well outside the sixty minutes. I recorded the phone call where the employee told me 10pm. Please reach out if you would like this evidence. BMC 4.32.140(f): The invoice, see attached, is not itemized correctly pursuant to the requirements of I.C. 24-14-5-1. The invoice is missing/incorrectly accounted for the following: - I.C. 24-14-5-1(4)(D) - No VIN number. - I.C. 24-14-5-1(4)(C) - No year. - I.C. 24-14-5-1(5) - License plate # is incorrect. - I.C. 24-14-5-1(C) - No explanation is given for the additional charges incurred, which is required here. BMC 4.32.130(a)(2) - The company attempted to charge me $185 for the tow. One $25 charge being a go jack fee, and the other being a dollies fee. Since a go jack fee is a special fee, the total for those should not be $50 according to the code, but a maximum of $25. They corrected this upon me providing them a copy of the code. However, I have audio recording of them attempting to charge me that amount, and being unable to explain these additional charges. BMC 4.32.120(a) - As stated above, the towing company failed to comply with applicable state law in the invoice. BMC 4.32.120(e) - The vehicle was not able to be claimed upon calling at 5:30pm on 4/18/2024. Please reach out for a copy of the evidence as I am not able to upload it here. These laws were created by the legislature with the intention to be construed strictly due to the stated purpose of this chapter being to protect the public from unconscionable practices (BMC 4.32.010). Please reach out to me if you have any additional questions. I plan on following up in fourteen (14) days if I have not heard back from the city on this matter by that time. Thank you for taking the time to read this complaint, and I appreciate your enforcement of the laws of our wonderful city. Respectfully, Matt Shelton

Case Date:

4/2/2024

I've sent a few uReports about the service not working on my iPhone 14 (the request never fully processes - I never get the "thank you - here's your ticket number". So, I've taken to submitting uReports from my laptop (MacBook Pro, Catalina OS, version 10.15.7, using Chrome Browser) and found additional usability issues. For example, when I click on "find me" within a uReport request, the resulting map takes up the rest of the screen, and will not allow me to scroll down to the "general information" section or to submit the request! To do so, I had to minimize the View Zoom. This is true in both Chrome and Safari. I know there are plans to replace uReport. I'm definitely interested in being part of a resident testing group whenever there is a new system and/or upgrades to this one.

Case Date:

3/18/2024

There is a homeless camp behind our subdivision, Shady Acres at 708 S.Cory Lane. They have been walking through here to access the main roads. This is a small subdivision with probably 60% widow and/or single elderly women. We are requesting help in getting this camp removed. Thank you. Susan Scales 812.219.5738