Case Date:

9/7/2015

Drain ditch is running with brown water around entire block. Broken water line?

Case Date:

10/3/2022

Small manhole cover/sewer cap located on the street has a hole in it.

Case Date:

9/17/2023

How can I find out where my water meter is? We don’t see one in our yard and there isn’t anything about it on my portal page. Many thanks!

Case Date:

4/26/2022

Our neighbors that live at the home on the NW corner of 11th & Lindbergh have water that flows from a spot near the sidewalk on Lindbergh and pools down at the intersection. This morning it was a strong flow. It pools and is causing issues at the end of the street & potholes are forming. It often smells like sewage. We have lived on Lindbergh since October 2018 and this became an issue in mid to late 2021. It did not always smell like sewer, but it has been more recently. We have noticed stronger flows more recently as well, whereas before it may have just been a trickle so we assumed it was stormwater from a sump pump or roof drain.

Case Date:

12/27/2023

sewage backed up from the utility room into the kitchen and living area. Lessor says lessee has to pay for all repairs and will not pay for sanitizing the area infected with feces. Lessee had to pay to have a plumber drain the bathtub. Plumber found that the sewer lines have clasped

Case Date:

11/29/2020

Once again, i do laundry, and hete comes CBU to the sewer pump station. I reported this previously and was told it was routine maintenance. Routine maintenance in the evening into the dark. Now, the gentleman is here on the afternoon of the Sunday after Thanksgiving. Don't try telling me that it's routine maintenance. I have also had to report odor from this pump station. We have owned this property since before sewer was even here. We have been around that pump station a long time. These things didn't start happening until i added my new house to the system. There is also a house with six kids across the street and new building around me. I have been in the construction industry for over 20 years so i am not uneducated as to these systems. I am also aware of the fact that this area is not going to get the attention the East side or Southeast side of town would get. I think Facebook and HT readers would understand that as well. The developer of Union at Crescent might like to know it to. If there is a capacity problem, please fix it.

Case Date:

6/20/2020

Sewage spewed out of pvc near sidewalk.

Case Date:

11/13/2020

Sanitary sewer pipe under road connecting to sewer main shows cracking and failure

Case Date:

6/10/2020

Strong sewage smell in our kitchen, laundry room and bathroom. The city has come out every year to clear the main sewer pipe running under the easement between our house and the neighbors house. IMPORTANT: Last year the city ran a snake and said there were no blockages. The problem persisted and they came back with a remote camera and saw "All kinds of roots creating blockages" from my neighbors tree. Please learn from the mistakes of last year and bring the video equipment first this year...PLEASE!

Case Date:

4/3/2023

There are holes in our line: one under the sidewalk, one under the street. They need to be fixed ASAP (we discovered the holes when a plumber was clearing a major clog the holes caused) and we need to know whose responsibility it is to take care of the issues under the road/sidewalk. The estimated cost of repair is incredibly high, and we're trying to find out what options/assistance might be available. Thank you for any information you can provide!