Case Date:

8/2/2026

Our toilet has been gargling and draining. Doesn't appear it be a blockage that we can plunge away, so just alerting in case it is a problem with the mainline.

Case Date:

7/29/2026

There is a manhole cover located in my driveway that has a failing pit. The manhole has shifted and has caused a significant crack that is now sinking in my driveway that needs repaired. There is a gap that is increasing on the right side indicating movement. Please advise as to how this can be repaired.

Case Date:

6/9/2026

Roto Rooter explained there is a collapsed line near the street. It is causing plumbing issues and water back up from the toilet at 5100 s rogers st.

Case Date:

5/20/2026

We live at 1717 E Hunter Ave and have had water coming in our basement now twice (once last and once this) and both times the water is overflowing out this mainhole down on the corner of E. Hunter Ave and Eastside Drive. The manhole is actually spinning around it's so much water. The address where that is at is 420 S Eastside Drive I think. Not sure if its' related or just a coincidence with all the rain. The bsement floor drains have not backed up in our house, just water coming up through cracks and around edge of foundation.

Case Date:

5/7/2026

Toilet and shower backing up

Case Date:

4/29/2026

Under the apartments of g building there is an old laundry room that is full of sewage and bodily waste

Case Date:

3/13/2026

A plumber (Paul Young Plumbing) has confirmed a fiber optic cross-bore has destroyed my sewer lateral. I need to file a damage claim and identify which contractor was boring in my area and get it fixed as soon as possible.

Case Date:

3/11/2026

storm drain not draining well, street starting to flood. Slow sewage draining at house (water in basement). suspect backed up main

Case Date:

3/9/2026

attempted to rake leaves away from storm drain inlet. drain inlet completely clogged with dirt, debris, and potentially construciton debris/coverings from 5 year habitat project. please help unclog, thank you so much

Case Date:

1/9/2026

Sanitary Sewer is overflowing at the Northwest corner of Pleasant Ridge Road and Homestead Drive intersection