Gary Coonce called re. his account that is in his wife's name - Katherine Coonce - at 1313 Hickory Grove Lane. Mr. Coonce has experienced high bills. He feels his sewer bill should not be double the amount of his water bill. Mr. Coonce stated that he or his wife will appear at the USB meeting on 1/20/98 to state his complaint at that time.
Mr. David Randolph (of IIG, Inc.) stopped in to complain that his water was shut off due to delinquency on a $30.00 acct. The shutoff cost him over $600.00 in loss of production. Mr. Randolph stated the shutoff could potentially have cost him machinery of plus pose an environmental hazard.
Left payment in Drop box. Check never cleared bank . Her account # 140-07000-00. Customer rec. disconnect notice.
My water bill isn’t regulated and the water bill fluctuates and without information about why my bills are higher I am only a household of one person - and my power goes on and off and it’s off sometimes for longer than 8 hours. I also found out they have empty trailers and they are having us residence cover the bills for those empty trailers and that isn’t right.
Customer got blue bill and service was terminated.
House has been vacant and for sale since first of August, We have been getting billed for far more water than we used when we lived there, even when we watered outside... No running toilets, leaks, etc. Please advise .... Thanks ....
Rec'd letter from Thomas R. Yeagley, 3911 W. Indian Creek Dr. He wanted to complain about his bill - felt his wastewater charge was too high. He watered his garden and other plantings.
SHE SAID HER BILL IS EXCESSIVELY HIGH, ACCT # 307-09400-03. SHE SAID CAP PAID $93.86 ON 2-25-97. SHE WILL BRING A COPY OF RECEIPT IN TO UTILITIES.
I AM TRYING TO PAY MY WATER BILL, AS IT IS DUE TODAY, AND I CANNOT FIND THE EMAIL WITH MY ACCT# ON IT; I WOULD LIKE TO BE ABLE TO ACCESS MY ACCT# THROUGH YOUR SITE SOMEHOW AND AM NOT ABLE TO DO THAT; HOW DO I PAY MY BILL WITHOUT THAT ACCT#?
My usage this month is 5,000 gallons, but in previous months it was usually only around 2,000 gallons. I’m not sure why it jumped so much. Is there any reason for the sudden increase? Was there a rate change or something wrong with the meter?