Case Date:

3/11/2021

Please repair or replace my recycling bin, the wheels are broken and I cannot fix.

Case Date:

3/3/2021

Recycling not picked up last week. Please reference previous open ticket 174965

Case Date:

10/3/2020

Wheels broken off recycling container

Case Date:

9/8/2020

re ticket_id=173521 Our recycling bin was not collected on Thursday, August 27, per the regular schedule (trash was collected that day). I sent the problem note on Friday the 28th. On September 8th I received a message that "we took care of the problem." That is either incorrect, because I had to wait a week to have a full recycling bin collected, or it is correct that the reason why we were skipped was figured out (not likely-as it probably was just a momentary oversight). All that was needed was for a truck to be diverted for 10 minutes from another route to collect our forgotten bin. Strangely handled...

Case Date:

8/28/2020

Trash was picked up yesterday, our day, but the recycling bin is still on the street not collected. No notice left if there is some kind of problem.

Case Date:

4/2/2020

I have had several weeks where my recycling was not picked up. Apparently, based on your website, this was because styrofoam was present, but the can clearly indicates that styrofoam is acceptable. Since there seems to be a contradiction, it would be nice if the collectors would leave some indication of what items are not acceptable, rather than leave the customer/taxpayer guessing. If this is a training issue, my address is 1257 W. Countryside Ln.

Case Date:

3/9/2020

Recycling was not collected. It has been at the curb since Sunday.

Case Date:

12/12/2019

Our recycling bin was only half emptied this morning. It seems to be a regular problem for us, but there doesn't seem to be anything stuck that would be blocking it from being emptied. Will you please send a truck to empty our recycling bin? Thank you!

Case Date:

12/4/2019

No trash in recycle

Case Date:

11/14/2019

too close to the mailbox & tree, carts should be 4 feet apart