Case Date:

8/30/2012

When I try to submit my message, I receive the following error: No that's wrong endpoints/open311ServerUnReachable. I am trying to submit it again. Message: I have tried to be patient and have quelled the white hot rage of frustration I've felt so many times this summer. I've NOT written at least a dozen times but after spending another morning trying to get to where I NEED to be and having every street blocked off or torn up I am going to express my displeasure. I truly view the managing of this latest street project to be irresponsible. It's one thing to be good stewards of the region's resources but it is another thing entirely to cock up the city so badly that no one can get from point A to point B and to disrupt lives for such an extended period of time. Furthermore, do you know what contributes most to depression? Randomness and uncontrollability. I feel like a dog in a learned-helplessness experiment that won't end. If you absolutely had to bring the city to a halt, could you not have mitigated it by warning us, not with some 3 line blurb in the paper which many of us don't read but loudly and profusely? It should be on every billboard in town. There should be a countdown on the city square telling people when the randomness will end. There should be huge warning signs everywhere saying "WARNING: This street will be closed from this time to that." Why aren't there policemen at 4-way stops during high traffic times? Why aren't there alternate routes? If you have so damned much extra money to tear up the city then sacrifice a street or two and use the money to minimize the sense of futility. Not everyone can add an extra 20 minutes to each trip they need to make. With a little information you could have turned it into a positive instead of a negative. Many of us are dealing with life and death situations on a daily basis. Many of us have stress-filled situations with young children, elderly parents, and jobs. Our schedules are tight and our lives are stretched thin. We're not thinking communally, we're surviving. At least with information we could plan around these wonderful improvements if not celebrate the "progress". And, to further show that I'm not a total idiot, I will concede that I know nothing about what it takes to run a city. I have no idea what challenges you are facing. Maybe all my ideas are stupid from a more informed perspective but I'm trying to give you a sense of what it feels like out here in the field. This is what John Doe trying to scrape by in his every day life is feeling. There is a limbic-gut-lizard-brain unreasoned urge to first, bite my steering wheel in half and second, to vote every government official possible out of office in the next election because they are either uncaring bastards or irresponsible dolts. This pain has been going on long enough and reinforced so intensely that it is emotionally encoded in my brain. I will have to fight against the urge the next time I vote. You really don't want people blindly voting just to get you out of office. There is enough blind voting going on as it is. If this insanity is going to last much longer, tell us. Do something, please. Thank you, Don Harris

Case Date:

1/5/1999

Mr. Bell called very upset saying basically that on a 1998 December evening, after having an argument with someone, was arrested by a blonde-haired officer working the night shift (he named either Officer Kellams or Helms). Apparently, the person with whom he was having the argument called the police, who then detained him with handcuffs and started "beating/assaulting him." Mr. Bell had several other issues he was struggling to resolve, and has an apparent court date on 1/ 22.

Case Date:

5/14/1998

Was assured she would get to adopt puppy she saved from road if no one claimed it. Now finds she'll have to compete with others for puppy. Jim Lang wouldn't take time to speak to her and clerk at front desk hung up on her.

Case Date:

5/12/1998

Foster went to License Branch, Tuesday, May 12 & while there questioned license branch procedure. Employee he questioned called Police, and BPD officer asked Foster to lv and not return. Foster claims he is not unreasonable and wants to know why license branch employee's word was taken over his. He is going out of town tomorrow & can't get his license plates.

Case Date:

3/23/1998

Citizen did not give name or location. Said that Mon. am (3/23), her carpool was on way to work, got behind a recycling truck which was sitting "in the middle of the street". Said they asked the driver to pull over so they could get past and he "rudely refused" and they had to sit there for 15 minutes waiting. Says if there's traffic, drivers should pull over to the side and not block the street.

Case Date:

12/30/1997

A certain Transit driver continues to smoke on the bus. Mr. Schaad has informed Transit about this for a year yet the driver continues to smoke on the bus. Mr. Schaad is allergic to cigarette smoke.

Case Date:

12/12/1997

Caller has tried to reach someone at animal shelter for 3 days. Is disgusted with phone system that won't allow him to talk to anyone. (I asked if he left a message--he had not.) He found an animal which he asked shelter to pick up and now he wants to adopt animal but can't reach shelter.) He also feels personnel are rude to him. He did not give name or number but number showing on display was 334-2515 (Bob Evans Restaurant.)

Case Date:

12/1/1997

Ms. Robertson complained of overwhelming reluctance and poor response by the animal control officer she spoke with. She called the animal shelter after a Mastiff dog tried to attack her. The man she spoke with said he would rather not come and help her since there wasn't anything he could do if she hadn't already been attacked by the dog and instead suggested she use a broom to fend off the dog.

Case Date:

6/30/1997

Mr. Lanaham said that he called Parks and Rec. to see if his daughter's softball practice would be canceled due to the bad weather. He said he talked to John Turnball, who he said was "arrogant" in answering his question.

Case Date:

6/10/1997

Mr. Johnson complained that he had "somewhat of an animal emergency" but was unable to get through to the Animal Control/Shelter. I talked to the Shelter, and apparently they are short 4 staff members and are very busy. When I said that I'd received a complaint they apologized but said that it was important to leave a message, which the gentelman appraently did not do.