Case Date:

6/4/2019

Hi! I’m a bit confused about this charge on my account and am not completely sure who to contact. I paid the meter for one hour to get hartzels ice cream (as seen on the charges) but I never paid for $8 (or 8 hours). This is clearly an incorrect charge because I got ice cream at 6 PM and the meters end at 9 therefore I am even unable to add that much money to a meter. If I could please get a refund for the $8 charge I would really appreciate it since i didn’t even use it!

Case Date:

5/16/2022

There is a parking meter 302.5a that is not connected to the ground.

Case Date:

5/25/2018

One of the meters has its cover not fully latched. It has a label on it reading 7THW303-B - it's parking zone 76136.

Case Date:

11/18/2019

A large percentage of parking meters around the Main Branch of Monroe County Public Library are not working. They either will not accept a debit or credit card (i.e. cannot read the cards) or have a black screen so that a user is unable to read in the steps needed in order to pay for parking. The meters in question are on Lincoln between Kirkwood and 6th, 6th between Lincoln and Grant, and Grant between 6th and Kirkwood. I have not tried parking on Kirkwood so I don't know if there's any issue with those meters. Every time I attempt to park in this area, I must try at least three times before I am able to find a working meter.

Case Date:

9/28/2015

I am attempting to appeal a parking citation and when I search my license plate number, IL R958624, it is not being recognized.

Case Date:

10/6/2016

Jennifer works at Wonderlab and said she's tried to report several times this week that the parking meters in front of Wonderlab (on 4th St. between Madison and College, minimally) have been blacked out. It looks to her like someone has taken a Sharpie and completely drawn over the meters' LED panels. She's received many questions from Wonderlab patrons about the meters and whether they're functioning.

Case Date:

2/18/2022

The incident occured at approximately 10:20am on 2/15/22. We were performing work at the One City Centre for Connor Reporting (120 W 7th St), when we parked our 2009 Ford Edge in the Taco Bell parking lot. We parked in the lot between 9:50-10:00am. I have 2 main issues with the non-consenual tow I received from TowTime Towing and Breakdown Solutions. #1 I was charged $168 for the tow, when it clearly states in your city ordinance for a max of $135 for the tow [4.32.130]. The car was picked up from the tow facility at 11:03a. #2 I did not receive a copy of any written authorizations from Taco Bell regarding the authorized tow of my vehicle [4.32.100 subsection a]. Please direct me in the correct way to file an appeal against this predatory tow. I am looking to receive full reimbursement for the improper tow. I am also interested in verifying the licensure of TowTime in regards to [4.32.040].

Case Date:

2/15/2019

This parking meter located at the library would not read my credit card(s). I tried the two I have multiple times. No I tried fast pull, slow pull, leaving it in. Wiping the card off. Etc Please make note and don't ticket me. Dawn Herr

Case Date:

11/16/2022

Woman living in car outside framemakers - not paying parking meter and area around car covered in trash. Wakes up local residents in the middle of the night screaming profanities. Not sure why the city is allowing this behavior. Attempted to call the mayors office but they have stopped responding to calls.

Case Date:

8/26/2019

Few motorists are paying for parking with the meters after 5 in the 300 block of E. 7th street, costing lost revenue for the city.