uReport

City of Bloomington, Indiana

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Search Results: (741)

closed #165977

Website & Web Services Feedback

Case Date:
9/19/2018

Could you provide me with a resource to appeal for landlord's unfavorable action? Briefly, Deer park management asked for 2,000 $ deposit for the 2 bedroom apartment for rent due to my lack of credibility in 2017. Now the apartment return only 800 $. They charged whole painting cost and so forth. I do not think it is reasonable to charge. Please, I need an institute for the appeal for this issue before the court. Thanks, Jae

closed #165994

Website & Web Services Feedback

Case Date:
9/20/2018

ureport drop down category menus not accessible on iphones or tablets. please address. most of the ureport stuff is sighted out in the world, so mobile device compatibility would be lovely.

closed #166067

Website & Web Services Feedback

Case Date:
9/30/2018

Sanitation website says all forms of styrofoam and milk cartons (waxy coating) are non-recyclable but our City recycling cart says that both may be recycled. Can you tell me which is correct? Also, the weblink for emailing Sanitation on the sanitation page is broken. Thank you, Perry Metz

closed #166069

Website & Web Services Feedback

Case Date:
10/1/2018

In IOS 12 on my Apple iPhone XsMax - your app keeps crashing. I cannot use the app at all. Every time I click on a section to submit a report, it crashes and I can see the choices to let the app use my location but it crashes before I can click anything . IOS Version 12.0 (16A366) Susan Wagener 812-345-5464

closed #166137

Website & Web Services Feedback

Case Date:
10/5/2018

Hi! I hope you’re doing well. I came across your resource page bloomington.in.gov/homeless-resources. This is a great list of resources. Also, if you’re open to suggestions, I wanted to recommend an additional resource for inclusion. I think it might make a great addition to your page. Here’s the link to the resource: I’ll be glad to know if you found the resource a fit for your list. No obligations. Just something to help the community. Keep up the great work! Thanks for your time. Regards, Kimberly Ross

closed #166210

Website & Web Services Feedback

Case Date:
10/12/2018

Last night there was VERY loud music until around 10:30 coming from the Knights Ridge apartment complex area. The base was so loud it was almost unbearable. I live across 446 in a brick home several yards from 446 so I can't imagine what it would be like being any closer to this event. I called the Sheriff's department to complain and was told they had an approved permit for a fund raising event for the Boys & Girls Club. This should never have been approved on a Thursday night with music being that loud. Please use better judgement in the future when approving these types of permits.

closed #166347

Website & Web Services Feedback

Case Date:
10/29/2018

uReport website won't let me choose a location, google maps app won't work.

closed #166364

Website & Web Services Feedback

Case Date:
10/30/2018

This form does not work on Safari or Chrome on Apple iPhone running iOS 12.1, at the very least. The form in the IFRAME doesn't allow scrolling, so only the first couple of categories are available. When expanded, only the first couple of lines of the expanded category may be viewed.

closed #166384

Website & Web Services Feedback

Bloomington, Indiana

Case Date:
10/31/2018

Looks much nicer and like the new layout

closed #166389

Website & Web Services Feedback

132 N Lexington DR

Case Date:
11/1/2018

Thank you for including staff on the announcement of this update. The interface is really clean and straight forward. I have included some of my suggestions and feedback from using the system below. I just tried out the newly revised uReport system search box with terms for the most common issues facing our neighborhoods - and things I hear all the time. I got zero results for the following terms: dog, cat, deer, tree, car, noise, loud, park, car, and neighbor. I got hits for trash, abandoned, and sidewalk. I regularly direct neighbors to use the uReport system - but I'm not sure I would if they are not able to search for what they need. I would need to tell them to go to uReport and then click on Hazards, then Animal Control, etc. That seems like they are back at the will of our internal categorization. So why not go directly to the Animal Control? Is there a way to add more search term tags to the major categories included? It was really discouraging as a searcher to have 0 results for something as common as dog or tree or noise - all very common issues in neighborhoods and dealt with by official depts or programs of the City. I ended up clicking around in several of the designated circles to attempt to find how those issues would be categorized by this system - with only some success. I don't think my neighbors would spend time on the doing that. Keywords would help a lot. I thought the original uReport had that feature. I would also suggest that once the category is located, that the first thing you request is the issue or complaint, and not the contact info - especially since that is optional. Landing on that page did not feel like I had found what I was looking for - a way to voice my concern. I had two more clicks before I felt assured that I was in the right place. The system also did not correctly indicate my location - and that was another 30 seconds of trying to orient myself on the map and click and drag the indicator to my address. Could you reverse that intake process? Photo and issue first, then location, then optional contact info? Seems more intuitive to me as the submitter. I was not able to override the map to type in my location without clicking the X on the location bar. And when I did that, both the map and the "Next" button disappeared, leaving me in limbo. The only way back was to click the compass icon and start the search for my location again. Maybe some short instructional language at the top of each page would help guide folks through the intake process. Also including a "back" button near the "next" button would help. I didn't associate the arrow icon at the top with my progression at the bottom. I assumed it would go back to the categories and lose what I had input so far. I was trapped into what I had input so far once I got to the 3rd screen. No way to refine my submission without starting over completely.