Case Date:

11/5/2013

says her HOA is planning to remove a retention pond behind her house and install a water garden, she does not want this to happen.

Case Date:

11/12/2013

water running out of her yard, down sidewalk to sewer drain.

Case Date:

11/15/2013

VB OR METER LID NEEDS RAISED

Case Date:

12/2/2013

Customer doesnt like where new water pit was installed. Wants supervisor to call her and explain why?

Case Date:

4/8/2014

Customer said that CBU did sewer line work in back of her home and now her toilet and bathtub are leaking.

Case Date:

4/9/2020

Three very large pipes have been lying in my yard for over one week now. I believe that this is for a contracted public works project. I do not want to approach the workers during this public health crisis as they are not wearing face masks. I would like to be able to mow my lawn this weekend, and I do not feel that the lawn of an occupied house is the appropriate place to store construction equipment. I would like to request that the workers are instructed to remove the pipes from my lawn either today (Thursday, April 09, 2020) or tomorrow. In the event that this is not a water-related project, I would assume the city has permits on file to communicate with the appropriate party.

Case Date:

2/8/2022

This is more of a question after some recent work done by my property to fix a water main leak. As you can see from the image, there is some damage done to the lawn by heavy equipment used during the process. I was wondering if the city is going to help fix some of that or whether the responsibility lies on me. Also, is there any plan to re-pave part of the street that was drilled through to fix the underground water leak? Guessing yes once it is warmer outside? Thanks!

Case Date:

1/7/2021

Water meter covering busted. Looks like the ureport photo issue still hasn’t been fixed so email me for the photo

Case Date:

4/27/2023

Water near hydrant all the time. Either slow leak or natural spring?

Case Date:

3/9/2020

Hole in utility lid with no meter. All other lids on this street have smart meters so I just want to make sure this one wasn’t vandalized