Ms Fulford left a voice message 8/22/16 indicating the neighbor to the north (521 N Dunn St) has a pump for a spring that shoots water out at least every few minutes and it's pointed toward her house and water has no where to go so just ponds.
Customer wants a curb built due to rain water running into his garage.
She represents the Woolery Mills HOA. Indicated the resident at 2416 Woolery Mill Dr had water in their crawlspace last weekend. They checked and found a drain not functioning and didn't know if it was City responsibility. She emailed pictures.
Customer says water is coming up in the road.
Ms. Murzyn said they got water into the back of their building during several rain events this summer. She said they had a landscaper do some work but he said the city needs to put a curb on Covey Lane to keep the water from coming off the road.
He left a voice mail message asking for information about the existing storm infrastructure near this address. When we receive heavy rains, the basement has water issues and they are considering a sump pump but need to know what it could tie into.
Claire, explained that the sidewalk at the northeast corner of the intersection of 4th/Maple has a pool of water on it because the adjacent storm drain is too high.
There is an inordinate amount of water that comes off 2nd St in a big drain pipe and into the backyards. Her neighbor enclosed a drainage swale and the pipe is not deep enough and now pushes water onto a different location on her property. She said a guy from the City came out before and said what her neighbor did on his property was wrong and changed things. She has hired a contractor to try and fix her property so it doesn't go in her crawl space but wants the city to look at it because she isn't sure she can do these things and isn't sure she is responsible.
She left a voice mail indicating her parents live at this address and have had problems with water damage and drainage for the last couple years. Water comes off neighbor's driveway and across road and down their driveway. She has pictures. She said she and her brother will be in town next week and want to try a resolve this issue. She wanted to know if she could send me pics, have someone look at it and let her know if it might be an issue with the road slope or if it's a private home issue. And if it is a private home issue, who she could call to help her fix it next week. She said she teaches so can't answer the phone but asked me to text her an email address so she could send the photos.
Rick Alexander forwarded a voice message to me from Ms Anderson. She said they have a situation with their neighbor, his back yard joins their back yard, and he has rigged a pipe that collects water from his gutters and is going into their yard. It's coming into their back yard and she want to know if he can do that.