Case Date:

8/26/2017

Soil level is dramatically decreasing by fire hydrant and adjacent side of the street on East Saratoga Drive

Case Date:

8/31/2017

During heavy rains, like this past tuesday, our driveway takes all of the storm run-off for the street because it has a reverse slope. This ends up flooding our garage and basement. We have installed extra drainage at the front of our garage and our neighbors have had an extensive gravel drain system landscaped that runs between our houses to help divert the water from the street as well. However, because of the extent of the water our two houses are taking for the street, we need the help of the city fully fix the drainage situations. Even with all the work that has been done, the water still pools in front of our driveway on the street and there is extensive erosion on the road. If photos are necessary I can take them during the next rain event. Thank you.

Case Date:

9/15/2017

We have an open culvert in our yard that drains rain water from the other side of the street and it seems to be eroding my property. It was suggested to me that I contact the city to see if I can get assistance in fixing this problem.

Case Date:

9/24/2017

Would like update on scheduling of issue 160453

Case Date:

9/28/2017

Mr. Kellams is a board member for the Brighton Point HOA. The property located at 3760 E Brighton Ave has a PVC drain pipe located on the southern end of their property that drains directly across another property and on down to an inlet to the W of 886 S Baldwin Dr. This drainage has become a problem for this property. The board has tried to work with the property owner at 3760 in coming to a mutual resolution on getting it fixed, but he is not willing to work with them. Mr. Kellams has visited Brad Jackson downtown and he referred Mr. Kellams to you. I explained that you were out until next week, but he would like to speak with you upon your return, and set up a time to meet you on site to see the problem and discuss possible solutions.

Case Date:

9/29/2017

When it rains the road to IMI floods at the intersection with Rogers Street.

Case Date:

10/5/2017

Drain does not function properly and washes debris out into roadway

Case Date:

10/8/2017

The cover has been off of the rainwater drain for two days.

Case Date:

10/17/2017

storm sewer has collapse - at least 3 years ago - causing excessive loss of lawn. I had to have my sunroom jacked up & have the back yards in our ares are getting steeper & steeper. The manhole cover is washed off nearly every rain leaving the opening uncovered. The flooding is getting worse & worse, and something needs to be done. The subdivision is trying to work with City, but it really has to be take care of before we start losing our homes.

Case Date:

10/19/2017

It has been over 2 years since the City was here and proclaimed the storm sewer that drains in my back yard had collapsed. Since that time the ground level has lowere by several inches, and the flooding gets worse with each storm. The City website says they provide storm sewers. I would like to know when this problem will be taken care of. I had to have my sunroom jacked up and have lost all of the gravel that had been put there - 3 times before being aware of the problem, and twice after being told it was "fixed". PLEASE respond as I have had no response to my phone call.