Case Date:

7/21/2026

The electronic circle on the water meter is broken (included). Do you come and repair? Thanks

Case Date:

4/30/2025

My mowing service sheared off the water meter sensor in my yard. I can’t even find all the pieces, so it will have to be replaced. They also knocked the cover loose so that will have to be secured. If I need to pay for this just put it on my monthly water bill and I’ll collect from my mower. Thanks and sorry!

Case Date:

1/22/2025

Meter box frozen

Case Date:

10/18/2014

Low water pressure at home (512 S Jordan). Possible to test at meter?

Case Date:

10/22/2014

This is in reference to Case #141772. I should have been more detailed. You tested the pressure at 48PSI which confirms my test as I had a similar reading which I understand is acceptable while on the low end. My flow rate is not acceptable. I'm getting at best 3GPM from fixtures that should be delivering 5 to 6 GPM. Can you test flow rate at the meter? Thank you!

Case Date:

10/15/2017

My roommates and I have discovered that there was a leak with one of our toilets which caused it to continously run. So after we received our first month water bill we noticed that the bill was outrageously high and we immediately called the landlord to fix the leak. Since there was a leak, I am requesting a water bill appeal form if possible. Thank you.

Case Date:

5/9/2025

Cover to my main H2O shutoff at the street apparently was buried by dirt when they installed the fiber box on the SW corner of my lot. Today I was Unable to locate cover without metal detector to keep the vegetation clear of it. I have a plumbing project coming up that I’ll need to shut off the water at the street this summer. Thank you for your assistance with this matter.

Case Date:

12/5/2024

Low water pressure. Over the past year our domestic water pressure has been getting worse and is now perhaps at a 1/4 of what it should be. We have had the line from the meter to the house replaced previously. I expect we have a connection issue to the water main. Please advise.

Case Date:

4/17/2026

These appears to be a water line issue , but extensive water is accumulating in various units within the complex

Case Date:

8/29/2024

Meter cover on north side of driveway has been dislodged, creating a stepping hazard in the dark.