Case Date:

8/31/2024

My water meter was to be replaced this past Wednesday but the service folks doing this work were not able to shut water off at the street as they said my water shutoff was bad. I am not able to turn water off in the house as well as I have a bad gate valve that needs to be replaced. I do have the city water spot prepped and ready for your replacement. I would appreciate a call to get this repair completed as soon as possible so the water meter guys can return to complete their work. Thank you. Terry Duffer

Case Date:

10/6/2014

For the past 2 days one of my neighbors dogs has been outside barking/howling has no shelter form of shelter, no access to food and water, neighbors haven't been there or haven't been there long enough to take care of him. His dog cable has been caught up in twigs and such so its all tangled up. Its not the first time this has happen back during the summer they did this to him. I think someone should seriously check into this. He was in the pouring down rain today, and its now getting cold because of temp. dropping. Please have someone check on him! the address is 918 N Woodburn Ave. he is chained to the back porch. Thanks!

Case Date:

1/7/2018

On the southeast corner of the intersection at Woodlawn and Maxwell, runoff from the yard on that corner is causing significant ice accumulation on the road. It's impossible to pull up properly to the stop sign going north without veering into the middle of Woodlawn. I have lived on Maxwell for more than 20 years and don't recall seeing this problem before. There is a fire hydrant on the corner of the property, so perhaps this is the source of the water?

Case Date:

2/26/2013

Friday and Monday I came home to a house full of nasty sewer gasses. My toilet and bathtub trap had been sucked dry of water. I've spoken to my neighbors and it's happening all up the street. My address is 903 W. GOurley Pike. (Your location map is confused.) I have a sickly cat at home and I am seriously concerned that if this continues he may die.

Case Date:

5/4/2017

Can you please look at the drainage on High Street in this area? The street is always covered in water with medium to heavy rains. It doesn't appear that there are enough drains on this area of the street. This has been a problem for years.

Case Date:

8/20/2015

Hello, I wanted to inform the city about a standing and stagnant water issue in the northeast corner of Bryan Park - next to the tennis courts on the path there is a water fountain and in ground water meter that always has standing water and mosquitoes breeding in it. I've uploaded a picture and this was after 5 or 6 days of no rain. Addressing the issue will help reduce mosquitoes and the chance of illness in the area. Thank you.

Case Date:

7/9/2024

water main marker protruding from sidewalk

Case Date:

1/24/2018

We had the water meter turned off due to a line break. Our plumber tells us the meter itself is shatter and will need to be replaced.

Case Date:

4/9/2015

The water fountain at the trail head near the B-line is continuously running

Case Date:

9/1/2024

Someone has smeared what looks and smells like dog feces into both of the water spouts on the drinking fountain. I am not carrying sanitizer to clean it or paper to mark it, but it is clearly a public health hazard.