Case Date:

11/13/2025

Storm water grate at SE corner of Maxwell Lane/Highland Avenue is blocked.

Case Date:

11/13/2025

I submitted a complaint, case #206728 and Cheyenne Bowlen was assigned to it. I was told that the city does not do past 100 ft off of Kinser pike, and that it was the county’s responsibility and to reach out to them. I did. They said it is, in fact the city’s responsibility to do Acuff, and that they only have responsibility of Prow, just before it turns to Acuff. The county was confident and firm in their boundaries. So, either one of you is wrong, or there is an unfortunately placed gap in service, as it is a very sharp curve that happens to be the route many kids drive themselves to and from school. Please look into this with consideration to the kids.

Case Date:

11/13/2025

The sign was damaged on Monday night, so perhaps it's been reported already. It's about 25 yards east of Spicewood Ln.

Case Date:

11/13/2025

Burning leaves smell.

Case Date:

11/12/2025

There’s no street sign for 11th St.

Case Date:

11/12/2025

I understand Transit is considering eliminating the bus ads that cover the windows. Please expedite this. It’s hard for passengers to read small signs such as street signs through those ads. Covering up the windows make the buses gloomy. And who wants to view the passing world through Ken Nunn’s nose?

Case Date:

11/12/2025

This is a corner house at the corner of Oxford and Thornton drive. There is a street lamp on the Thornton side that is NOT a Duke street lamp. It does not work at all. I can't report it to Duke because it doesn't have a Duke number and isn't in their system. That intersection of Oxford and Thornton is very dark.

Case Date:

11/12/2025

Trash not collected this morning.

Case Date:

11/12/2025

This hole STILL 4" deep. I reported it back on 8/11/25 work request # 204832. It's ridiculous it's taking so long to repair it properly. If it's not repaired before next Wed. I'm notifying the Mayor's office & City Council.

Case Date:

11/12/2025

Travelling east on Covenanter, before crossing College Mall Rd., the light at the intersection of College Mall and Covenanter was not giving me a green light. I was the only car travelling eastbound at the time, as well as the only car in that part of the intersection (on the west side of College Mall Rd.). I went through 2 full Red-Green light cycles waiting to go through the intersection to continue on Covenanter towards Auto Mall Rd. Westbound traffic near the bank on the east side of College Mall Rd. was getting their green light ok. I ensured I was fully behind the stop line, even backing up after the Red-Green cycle for crossing traffic. I also do not believe I was too far to either the left or right in my lane. This happened sometime between 2:10 and 2:16 PM today (Nov. 12, 2025). I never got a green light; I simply made a right turn on red to finally get out of the intersection. This had happened to me before at that same place in the intersection, but I do not remember details. Bottom line: Whatever sensor checks for cars at that intersection in order to give a green light to eastbound traffic on Covenanter should be checked.