I called customer service for City of Bloomington utilities. The first lady I spoke with would not take herself off speaker phone dispite the inhibiting amount of feedback. The 2nd lady I spoke with was unhelpful and did her best to transfer my call away without helping me. I would consider both of the reps behavior to be very rude.
Sewer Plant has emitted extreme odor and possible sulfide gas for over a week. Customers and employees report the smell is making them sick.
The Water hydrant at 7th and Spring Street has been neglected for years. I asked the Utilities Department to fix it last year, but nothing has been done about it. Can you get it painted before the election?
I am the owner-occupier at 1604 E University St. January 8-10, a water line had frozen and was repaired under the gravel alley that leads to the driveway/parking spots at the back of my house (and 3 other residences). At the conclusion of the repair, the two large holes that had been dug to access the water line had been filled in and some new gravel was spread over them. I do not believe that enough gravel was replaced, as the alley is now incredibly uneven and there are several large low spots that make it difficult to navigate, especially in the recent icy/snowy conditions. Is it possible for the City to add some more gravel to the alley?
Our water hasn't been working since Sunday. The employee who came out then said the pipe was frozen from meter to main and that a crew would be out. A crew has not been out today and I am trying to find out when one will be and when we can expect to have water on again.
Water does not come out after coming back from winter break.
Water is not coming in from the main. Suspect frozen pipe leading to house.
FROZEN PIPES, NO WATER
Broken water line
Water appears to be frozen at the meter. No water anywhere inside house. All pipes in basement have thermal tape applied