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City of Bloomington, Indiana

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closed #139707

Water Utility Billing Problems

Case Date:
8/2/2014

Hello, My name is Samantha Schiffman. I used to live t 418 e. 8th street. I have called 7 times all during operating hours to try to shut off my water/ transfer payments to sheree Demming properties. I needed to transfer them beginning August 1st and have been calling since the 30th. Please get back to me letting me know services have been terminated/ transferred. Thank you. Samantha Schiffman

closed #136086

Water Utility Billing Problems

Case Date:
1/25/2014

Good morning! We have 4 client accounts which never received the mailed invoice this month. They just generated on a missing bill report and I just pulled them from the website. Please protect the following accounts from service disruption and waive any late fees as a courtesy for 14 days to allow us time to process the bills and issue payment. H & R Block: 15471-001 Baxter Pharmaceutical Solutions LLC III, IIII, and V 20753-003 20809-003 11112-003 Thank you!!

closed #135935

City Performance

Case Date:
1/13/2014

Please forward this praise to the appropriate dept: If we haven't thanked the appropriate department already, on behalf of Bloomington Transit I want to give an enormous thanks to all the staff responsible for clearing the roads so that BT's fixed route and BTaccess (disabled transport) could successfully maintain operations last week during the awful cold and snow. We were one of the few transit systems in Indiana that did not shut down. Customers were very impressed and grateful and we owe this to you! - Eli McCormick, Customer Service Manager

closed #134851

Other

Case Date:
10/20/2013

Hello, I am actually a resident of Vigo County but I lived in Bloomington years ago while Mayor Kruzan was a State Rep. I wrote to him after the Matthew Shepard murder urging him to support hate crime legislation and he responding with a handwritten letter promising to fight hate crimes. I still have the letter framed and that response made Mark Kruzan my favorite politician. I was overjoyed to hear he became mayor of Bloomington after I moved away. He is a great man. Hearing that he performed several same sex marriages last February further proved that this is a man who firmly believes in equality for all. I am writing because my partner and I are visiting New York City next year to be legally married and we would love to have a letter from him that we could frame and display at our wedding.

closed #133383

Water Utility Billing Problems

Case Date:
8/14/2013

I need to have my water switched over from my old house to my new apartment. My old address was 1204 N. Lincoln st, and my new one is 1720 N. Lincoln St. This needs to happen as soon as possible. Thank you.

closed #131333

Water Utility Problems

Case Date:
4/14/2013

Water meter inside house slow leak. How do I go about Fixing it.

closed #130835

City Performance

817 W 7th ST

Case Date:
3/4/2013

Hello, I live two doors down from the Banneker center. I have a request that the city, park the van either on the side street next to the center or in front of the center...I realize this is city parking and they have a right to park there. The staff park the van in front of my house and leave it there all weekend and they usually park the van directly in front of mine and my neighbor's house, while they have plenty of room on the west side of the building to park. Or possibly at the girls Club. They usually leave the van there all weekend . They usually park at at least 3 feet from the end of the yellow line. We can normally park three cars there. This effectively cuts off any accessible parking in front of my house and my neighbor's house. I don't mind the extra parking for the kids activities all during the week but this is the staff van. I know this is perfectly legal but on in the interest of good neighborhood relations I am making this request. thank you, Barbara Metz 1005 west 7th bjmetz@indiana.edu

closed #130773

Sewer Problems (Sanitary Sewers)

909 West Gourley Pike

Case Date:
2/26/2013

Friday and Monday I came home to a house full of nasty sewer gasses. My toilet and bathtub trap had been sucked dry of water. I've spoken to my neighbors and it's happening all up the street. My address is 903 W. GOurley Pike. (Your location map is confused.) I have a sickly cat at home and I am seriously concerned that if this continues he may die.

closed #130771

Sewer Problems (Sanitary Sewers)

1022 West Cascade Avenue

Case Date:
2/26/2013

location is GOURLEY PIKE (my address is 917) horrible stench inside MANY homes on Friday 2/22/13 and yesterday 2/25/13 - toilets empty, bathtubs stained from backup. Odor enough to make you vomit - usually it stinks outside in our neighborhood - now it's ok outside, awful inside. I've talked to three other homeowners on the street - same problem, same days. HELP!

closed #130577

Water Utility Billing Problems

Case Date:
2/7/2013

My utilities bill covering services from 01/02/2013 - 01/31/2013 indicate a charge of $61.76. My water was shut off during this period. Please suggestion an answer. Thanks