Hello, My name is William Castana, I am a billing specialist with Ecova, Inc., I am writing you to inquire about missing invoices for the listed customer numbers 200410-001 and 13138-004If you could please forward any unpaid invoices to me for processing. If you need anything further from me, please let me know. My phone number is 866.322.4547 ext.7233, and I am available from 7-3:30 PST.
Deer Park Management is charging residents at The Boulders $15.00/1,000 gallons, despite telling tenants they are only passing along the same costs as the city. Who can I speak with about this illegal activity?
I've tried for 2 days to pay my bill online but have been unsuccessful. The page will not load and an error message appears.
my water bill says that we did not use any water for 37 days. I believe this is a mistake because we have been home.
got my water bill and it says we did not use any water for 37 days. I believe this is a mistake because we have been home.
I've tried IE11, Chrome and Edge and keep getting the same error when trying to View Bills in the esuite Utilities application. Thanks.
I would like to cancel my account/services for 201 E. Washington Street. I have graduated and moved out of this home and my lease ended today.
When I try to log in in order to pay my bill, I get a "Server error". I have tried several times, with two different browsers. So I thought I could at least view my bill, because I'm writing out my budget for the next pay period, and there is no way to simply access my bill to view it without going through the payment function -- which is non-functional. This new interface is NOT user friendly.
I attempted to pay my water bill. There was an error reported. The money is already out of my account. Want to be sure my service is continued. Will I need to re-submit? Thanks!
I am working with account #40809-003 where there are adjustments for $537.77 on the current bill. I spoke with Edie twice on 7/19/17, that a corrected bill was not available at this time. We are unable to process payment without a detailed record as to what the charges are for. In the interest of being specific we would need a breakdown as follows: Service periods being “adjusted” and usage/consumption for both meter numbers (69341719 AND 09308909). We would also need charges broken out for Water Service, Water Usage Charge, Fire Protection, Wastewater Usage and Service Charges during the period of time in which the charges were corrected. Please Protect the account while this is investigated.