Case Date:

7/20/2021

I walk through Switchyard Park on a regular basis, generally between 7:30 a.m. and 9:00 a.m. I notice that the restrooms at Switchyard Park open at 10:00 a.m.; I urge you to consider opening them at 8:00 a.m. The park gets quite a lot of use, as early as 7:30 a.m., by joggers, bikers, skateboarders, pickle ball players, etc. Personally my wife and I have needed the restroom on several occasions before 10:00 a.m. Recently I saw a gentleman who appeared rather frustrated that the restrooms weren't open at 8:30 a.m. Please consider an earlier opening time. Many thanks.

Case Date:

7/20/2021

The mulch in the Broadview park under the swings and playground has washed away in areas causing deep groves that could be dangerous for children. It looks like more mulch is needed and the washed away mulch needs to be cleaned up. Thank you!

Case Date:

7/26/2021

The lights around the trail at Butler Park are out.

Case Date:

7/26/2021

We're moving into yet another period with dangerous heat indexes, and the water fountains at Southeast Park still remain off. Can these please be turned on ASAP?

Case Date:

7/26/2021

Went to Leonard Springs last Monday. As you know there is a trail map just inside the gate. That map is at the junction of the main trail, the road, and what appears to be a trail off to the right. We decide that we should tackle the difficult part and then have an easy hike backup on the road. Big mistake. The trail was steep and very slick from the rain. Half way down a friend slipped in the mud, tried to steady himself on a tree which immediately gave way causing him to faceplant into downed debris and breaking the radius in the elbow. Luckily we had a soft pack to use as a sling. Being that going backup would be impossible we continued down hoping to pick up the road as indicated on the map. Since the trail in most info we had seen prior listed the trail as easy what we were on was in no way "easy." Much to our surprise we encountered another much more well defined and developed trail which we could take back up. This trail was easy, steps and well groomed surface. Once back on the road we stopped and looked at the trail map again. It soon became apparent the sign was in a very unfortunate location or would have better served by having an annotation like "you are here" with an arrow indicating the trail is actually 50 yards down the road. Please move the sign or add a caveat that what appears to be a well worn trail is very steep and difficult is not the main trail. My friend has had one surgery and faces others to repair the damage. By the way we are all fairly athletic and experienced hikers. thank you for your consideration.

Case Date:

7/26/2021

There is a downed power line across the path in Bryan Park. It's on the downhill from the main playground (near the parking lot) on Henderson side.

Case Date:

7/26/2021

Blocks in wall have fallen/ been broken down.

Case Date:

7/28/2021

Question: May I serve alcoholic beverages to my guests at this location on August 13, a date that I earlier reserved?

Case Date:

7/28/2021

I submitted this issue already as a sanitation issue, but I was told that it is P&R's responsibility. So hopefully it will get routed to the right person this time. There is a drainage channel at the edge of Butler Park near 10th and Fairview that is clogged with stones and sediment from recent flooding events. It needs to be dug out to allow water to drain and avoid breeding mosquitoes. Location is halfway between Fairview and the path connecting Butler Park to the B line.

Case Date:

8/4/2021

Water fountain is not working