Water Utility Problems
1030 W Briarcliff DR
- Case Date:
- 3/19/2024
Water was working fine yesterday but i don't get a drop today. The online portal did not say i was delinquent with payment but i paid today anyway. Any clue what's going on?
Water Quality
1030 S Ballantine RD
- Case Date:
- 4/21/2020
Orange tap water.
Water Utility Problems
1028 S Duncaster CT
- Case Date:
- 8/3/2022
Water pressure lower than normal.
Water Utility Problems
1026 S Manor RD
- Case Date:
- 4/21/2022
I don't know if this is a problem or not. The water meter pit/hole in my backyard always has a puddle on top of it. I haven't tried to open the lid to see if the hole is full of water. I don't see it flowing under the fence into the parking lot. Do you have an explanation or will you investigate?
Thanks
Rich
Drainage or Runoff
1026 E Azalea LN
- Case Date:
- 6/19/2021
Behind my home in Winslow Woods is a culvert that the city never maintains. It is now flooding with water and the water is creeping up towards all our homes on Azalea Lane.
Sewer Problems (Storm Sewers)
1026 E Azalea LN
- Case Date:
- 1/7/2023
The water pump at the bottom of Azalea Lane has its hazard light and sound going off
Potholes, Other Street Repair
1022 S Grant ST
- Case Date:
- 4/13/2022
Our alley way floods when there are heavy floods. The neighbors who share this alley are concerned and ask for the city to assess this situation and find a solution. Please contact me for more information. One of the neighbors has a video to share of the water flow. Thanks
Parks & Playgrounds
1020 S Woodlawn AVE
- Case Date:
- 6/5/2021
The baby pool at Bryan park is significantly colder than the main pool. Babies need warmer water, not colder, especially now that they can’t take a break by going down the slides on their parent’s lap anymore.
Illegal Discharge (Storm Sewers)
1020 S Woodlawn AVE
- Case Date:
- 6/28/2022
On May 4th, 2022 I was taking a walk through the park when I noticed a chemical-type smell lingering near the stream that flows east to west through the middle of the park. When I went to investigate the source of the smell, I was alarmed by an opaque milky white substance contaminating the flowing stream. It also seemed to be the source of the smell. I followed the contamination upstream and traced it to a white PVC pipe that appears to originate from the Bryan Park pool facility. There was also particulate settling in the water where the pipe drains into the stream.
Immediately after that I walked to the pool facility and confirmed with two city workers that the pool does indeed drain directly into the park's stream. They also told me that they were directed to power-wash the pool area and the resulting material was discharging directly into the stream via the PVC drainage pipe. Further, other city workers have confirmed with me that the pool water itself gets drained into the stream annually. I am not sure if this is legal - and if it is legal, it is certainly not environmentally sound. The material that is draining into the stream is very likely environmentally harmful.
Parks & Rec Buildings
1020 S Woodlawn AVE
- Case Date:
- 8/7/2022
Lifeguard on duty lacks much focus on swimmers in the pool. For example, she has been thoroughly engrossed in her water bottle for the last 15 minutes: taking off the lid, gazing inside it, drinking from it, gazing inside it again, staring at the lid, taking another drink, etc. Fortunately, most lifeguards at Bryan Park pool are very attentive to their safety responsibilities.