Case Date:

9/12/2021

Water fountain is not shutting off properly. It runs a little constantly.

Case Date:

9/11/2021

the drinking water coming out of our faucets has recently started tasting really bad, i tried putting it through a water filter and it is still undrinkable. ive lived in my home for 6 years and this is not a normal problem that we have. what could be causing this?

Case Date:

9/11/2021

The dog water fountain has not been working for many weeks.

Case Date:

9/10/2021

There was a water main break near Banneker earlier this week. Our water pressure has returned but even after running water periodically over the last couple days it remains very cloudy.

Case Date:

9/9/2021

Having a lot of issues with the street eroding from storm water on our corner of the cul de sac. Causing multiple trip hazards and a large pot hole in front of drive way entrance. Would like to have the issues assessed and filled or a timeline for repaving within the neighborhood. Thank you

Case Date:

9/7/2021

Re: Communication about Boil Water Alert for 7th St., 9/6/21. I did not know that there was a boil water alert for my street until, by accident, I found out about it. I'm even signed up for alerts from Monroe County, but I never received one. If you're new to Btown or even if you're not and you've never encountered a boil water alert or even if you have--if you don't know about the Monroe Cty. alert system or if that doesn't work well (I couldn't even find the alert on the Co. website), or you can't manage digital stuff, there's no way you'd be prompted to check for an alert, and that could have serious health consequences. In this time of public health crises and awareness, that's critical. Please implement an effective communications system as soon as possible so that all residents are sure to be alerted and can protect their health. Thank you.

Case Date:

9/6/2021

Appears to be a water main pipe break near 7th & Waldron

Case Date:

9/3/2021

My water is off and the 2 bills make no sense. I’m disabled and need my service restored

Case Date:

9/1/2021

We have noticed in the past week that there is an issue with the drinking water… we even changed our fridge filter because we thought it might be the issue. We don’t notice right from the tap, but when left for a long period of time or overnight, the water is undrinkable, tastes bitter and tastes and smells strongly like chlorine or a chlorine compound is in the water. We can’t find information anywhere about what has changed. We are considering getting bottled until then for consumption.

Case Date:

8/31/2021

City events in the summer are hot, the pavement is even hotter. Tons of folks had pets out at the pride event weekend, for example, and they were walking them on pavement in 93 degree weather which makes the pavement over 130°F. Very few of these pets had booties on to walk around and there was little to no water present. Why is animal control not presenting this information about pet safety and temperatures when it is animal abuse to burn a pet’s feet? Please decide to be present and post this information in common spaces for folks to see and increase reminders about pet safety.