Case Date:

4/16/2020

trash along so many streets, south walnut pike needs cleaned up. smith road, south patterson, country club road and tapp.

Case Date:

5/24/2020

Abandoned pool at abandoned house full of liquid containing unknown substances. No covering which allowed for children and animals to fall in.

Case Date:

5/29/2020

Water doesn't drain at all at this drain site. It pools in the street, and runs downhill overwhelming the drainage capacity on the other side of the circle down by 170 E Sunny Slopes Dr.

Case Date:

7/17/2020

My sewer has been backing up in my basement for several weeks. Roto Rooter came out to identify the problem. They found that my line is "party line" and is attached to my neighbor's line. The lines meet in his driveway and my line crosses through his front yard (see photos). Our houses were built in 1962. I know talking to the plumbers that this is illegal. To make it better, my neighbor is deceased (died in November) and the house is a foreclosure. No family is wanting responsibility for the house. We tried to call the bank to see what to do. The driveway and front yard will need to be dug up to move and replace the pipe. Who can I speak to to discuss how to proceed with this and (honestly) who will help pay for it?

Case Date:

7/21/2020

I sent a ureport to you 7-17 before receiving this estimate from roto rooter. It appears they will need to reroute the later to city main sewer and will be cutting the city street as well as backfill per code. Is this something you can help me with?

Case Date:

8/14/2020

Neighboring property at 125 E sunny slopes is empty/abandoned. Their fence is badly damaged and crosses into our property at 135, which we learned with a new survey completed in July. Who is currently responsible for the maintenance of 125 e sunny slopes?

Case Date:

8/28/2020

Trash was picked up yesterday, our day, but the recycling bin is still on the street not collected. No notice left if there is some kind of problem.

Case Date:

9/8/2020

re ticket_id=173521 Our recycling bin was not collected on Thursday, August 27, per the regular schedule (trash was collected that day). I sent the problem note on Friday the 28th. On September 8th I received a message that "we took care of the problem." That is either incorrect, because I had to wait a week to have a full recycling bin collected, or it is correct that the reason why we were skipped was figured out (not likely-as it probably was just a momentary oversight). All that was needed was for a truck to be diverted for 10 minutes from another route to collect our forgotten bin. Strangely handled...

Case Date:

3/3/2021

After the snow storm two weeks ago, the street in front of my house was cleared, but not the dead end part of Brookside Drive that is beside my house. I e-mailed Joe Van Deventer, Director of Street Operations, to ask if that was an error or a new policy. I received no reply. I need to know the answer, so that I can attempt to reverse the policy if the policy for clearing snow from dead end streets has changed. As you can see in the satellite photo, I was forced to hand shovel 40 yards of Brookside Dr. to "get out" even 2-3 days after the snow storm.

Case Date:

3/16/2021

Multiple potholes in the Sunny Slopes neighborhood. Some of the worst are here on E Ridgeview