Case Date:

8/14/2018

Greetings, I spoke briefly with a street maintenance crew as they were working in front of my home - and thought I'd share the conversation here. Over the past few years, the gutter from in front of our home (1504 E Elliston) on down to Fenway Pl has deteriorated significantly to the point that our driveway & yard are sinking as well. I'm no longer able to get my cars out of my driveway without scraping the bottom. When we get major rainstorms, I've noticed that the water runs directly into the ground from the gaps in the gutters & road, which I'd imagine contributes to the gutters & road sinking. I appreciate that they were out there patching the holes, but the patching really is very temporary from my observation. I was wondering if the city would have any plans to shore up the foundation, perhaps rebuild the gutters in a way that my driveway/yard won't continue to sink. Your consideration would be greatly appreciated - thank you!

Case Date:

8/15/2018

I'm an IU senior who lives on 217 S Lincoln in town. My apartment doesn't have parking for all of its tenants this year, all nearby garage lots are full, and monthly parking lots are being rented out by the local churches and businesses. I have tried for weeks to find a parking spot even remotely close to my apartment and hoped that The City would be able to issue me a Zone 9 permit since that is the closest zone to my apartment (within blocks). Today I was turned away and told "you either live in the zone or you don't, so there are no other options." I am incredibly appalled that The City has no means to help and is not willing to accept the money of a county citizen who is in a desperate situation to find parking. The City doesn't have to care about my specific situation or plight, but it should care about the well-being and security of the masses. I know I am not the only person in my neighborhood who is having such an issue. Parking should be an essential living item--like food, water, and shelter. Adequate and nearby parking is quite often a NECESSITY in order for people to get to work, to keep their jobs, to earn an income, to visit their families, to maintain a routine. It is senseless, unorganized, and uncivil for The City to claim to put such an emphasis on city parking yet not provide a zone for all areas of town NOR allow a resident to receive a permit for the closest zone to their residence. Come on, Bloomington, who are you helping if you're not out to help everyone?

Case Date:

8/17/2018

After all the utilities repair that's been going on in our neighborhood, our streets were completely ripped up. The city has since started patching the roads, but they've done a pretty slapdash job of it. The new paving is very uneven and there are gaps and places where it's easy to lose your footing. I've already tripped at least once in the last few days when I've been out walking my dog. I'm a young, able-bodied person so I'm sure you can see how it could pose a risk to the other residents in the neighborhood who might be older or less steady on their feet. I hope this patching effort is a temporary fix and not the final product, because that would be unacceptable. I would love to hear back about this issue and whether or not this is a temporary fix. I hope the roads in our neighborhood can be completely repaved when this water utilities project is fully completed.

Case Date:

12/11/2015

When will our water stop tasting so bad(like chlorine) I know it is being treated for a reason but when should it return to normal or will it?

Case Date:

12/14/2015

fiber optic crews have broken out two large chunks of the new curbs installed a few years back to control water run off. I am concerned that these unseated and cracked curbs will cause further water damage that you just fixed. south of 426 e blue ridge dr. is the location and my address. I think the fiber optic people should be fixing this and not the city needing to come back to fix it again. thanks

Case Date:

12/14/2015

Our tap water has a bad taste for the last few weeks. Tastes chemically!

Case Date:

12/19/2015

I reported on December 14 about a chemical bad taste to our tap water for the last several weeks. I just checked on this page for an answer and saw that the report was closed. I do not think that is an answer to my complaint. Do you just arbitrarily close complains without answering your customers? Not good customer service!

Case Date:

12/31/2015

Water fountain broken

Case Date:

1/7/2016

I recently noticed a high level of chlorine in my tap water. I called Rachel Axe to issue a complaint and question the level as well as the possible formation of tetrahalomethanes from free chlorine. We also discussed the high levels of halio acetic acids and disinfectant byproducts. I urge you to please discuss making changes to the way we treat our water so it is safer. As a fellow scientist the technology today affords many opportunities to use different methods without being too costly. Thank you.

Case Date:

1/8/2016

A few months ago, my 5yr old son and I moved into a house located at 620 West 15th Street in Bloomington, Indiana. The landlord Michael Stone stayed he was in the process of remodeling and investing in the House. It has been apprx four months now and the trash and other hazardous gas/propane has been growing more and more outside the house, behind the house, and along side of the garage {which not only making the house look filthy but also has brought all kinds of bugs inside and out of the house and HUGE living critters such as possums, raccoons, and mice living right under our deck that wraps around a majority of the house. These critters are not only HUGE in size but they also fight with my outdoor cats and are fearless of humans and scare my company and children. I have brought the critters and the bug problem to my landlords attention on numerous times and he is very aware of such issues but refuses to do anything other than continue to add to thee trash and thee rubbish outside of the house. Further more, I have just recently moved into the basement part of the house where the landlord had converted it into a two bedroom/one half bath for more space for me and my children. When I moved down to the basement, the landlord claimed he was in the process of laying carpet down and adding a drop ceiling, however I did not realize how bad of shape the basement truly was in when me and my kids moved from the upstairs bedroom to the basement "apartment". I have been renting in the basement part of the house now for appxly three months now and the landlord has not fixed anything as he stated he would when I moved down there. {example: the whole furnace and water heater is exposed with wires of all sort and kinds, there are several different outlets, wires, pipes, and vents that are outdated and exposed with no covers or any type of coated insulation. Only part of the basement has a drop ceiling that covers small portions of wires, pipes, and light fixtures {most of which area is falling in and a portion of the drop ceiling has actually fallen in on top of my five yr old son } I have brought all of these violations and improper safety issues to the landlord on numerous times since moving in and the landlord continues to ignore any/all of the issues and concerns I have brought to his attention. I wish I could find another place to live but I am disabled and have a very limited income and can not find anything in our price range at the current moment. In December, things were really tight with the Holidays and all and I had to go to thee Trustees office for rental assistance that month; Although, I received a letter from the Trustees office stating they could not help me due to a number or reasons concerning the Landlord and something to do with the HANDS inspection people. I spoke with my landlord in person and showed him thee Letter from the Trustees office and I wanted an explanation and if the landlord had any knowledge of why the Trustees office stated the written reasons why they could not assist with this particular location.. At first, the landlord denied any wrong doing and then he finally admitted to me and my father that he was NOT a licensed Landlord and HANDS (code enforcement or whoever inspects rentals) did NOT in fact, inspect the basement in which he has been renting out to me. The Landlord also stated to me and my father that the upstairs rooms that he has been renting out was supposedly approved by HANDS as only a "one family" house and only adults were approved to live up there (yet he had my kids and I living in one room for a few months before moving us down to the basement) According to the landlord, supposedly only one family house to be rented out only consist of three adults. The landlord was renting out to Me, my kids, and another room mate; all at the same time that the landlord, his girlfriend, and the girlfriends' two children were also using the same bathroom, shower, kitchen, laundry washer/dryer, and the entire house at the same time that the landlord was also renting the upstairs and basement out. NOTE: I have pictures, videos, written complaints, and the landlords' verbal acknowledgment recorded of his scandal and neglectful ways with this house he has been renting out. I am hoping to find a new place to live soon but in the mean time, these are just a few things that this slum lord has done and continuous to do.