Case Date:

3/2/2018

There is ABSOLUTELY no way we used this much water in a month. This is a 1100% increase month-to-month in our bill from January to February. Our meter has to be reading wrong!

Case Date:

3/5/2018

My water utility bill seems to have an extreme issue and this is quite urgent. I was charged $525.70 for the month of February for my water bill which is basically impossible to do and especially with little to no change in our water usage from month-to-month. This is more than a 1,000% increase in charges from last month. I want this to be looked at as soon as possible and closely please!

Case Date:

3/5/2018

My water utility bill seems to have an extreme issue and this is quite urgent. I was charged $525.70 for the month of February for my water bill which is basically impossible to do and especially with little to no change in our water usage from month-to-month. This is more than a 1,000% increase in charges from last month. I want this to be looked at as soon as possible and closely please!

Case Date:

3/12/2018

Hi, I noticed that there is a lot of water seeping from the water meter area of my neighbor's yard. His address is 1200 E Prairie Drive, in the Fairwood Terrace subdivision off Old 37 North, near the fire station. The meter is located near the Fairwood Drive side of his yard. He doesn't go outside much so probably hasn't noticed it. I think there may be a leak or something so I thought I should report it.

Case Date:

3/12/2018

In the 1300 block of W 6th Street, the culvert where the open ditch goes under the North side of W 6th Street is nearly closed by debris, limbs, trash and a tire. The water is backed up. When it gets warmer it will be a prime mosquito breeding site and public health nuisance. This open ditch re-emerges near Kleindorfer's Hardware, goes around the auto body shop and under 3rd Street between that shop and Hinkle's Hamburgers. Litter, trash, plastic wrap & etc line the banks of this ditch and are no doubt being washed into the watershed. Shouldn't these businesses be required to send an employee out there periodically to clean up this trash?

Case Date:

3/12/2018

First of all, thank you for filling in all the potholes I have mentioned to you over the past weeks. I must say that maybe there is a misunderstanding re # 163413. I don't see any water valve there and the pothole is still the same: intersection of Jordan and Sheridan. Not far from there is another pothole: on S Eastside Drive, where it intersects with First Street. Also, there is a utility cut in front of 1800 E Second, that is getting deeper by the day.

Case Date:

3/13/2018

1st thing brings me to this site, my trash was not picked up today even tho was out last nite, damn near 40 bucks a month is 3 x what i was paying with stickers, for the same amount of trash, this sux ass for the poor man, the other thing when i 1st moved to Bloomington it was a nice and beautiful lil city, now its a bunch of apartments AND I mean A bunch, your tearing town Victorian style homes and houses to put up concrete cubes all over, most with no tornado hide outs, looks like a bunch of coffins waiting to happen just add students. And last yr ya jacked up the water rates to pay for folks who dont even live here yet, and the water quality is no good without filters, if this is your ideal of progress all i have to say is why destroy a beautiful town, my guess is all you folks cashing in on bloomington redevelopment. have moved out of town and just really dont care what ya did to the rest of us, because i now live in a town where most of us who moved in 15 yrs and earlier cant afford to live anymore, and since the town has grown ugly who cares, you folks have ruined a once beautiful and free thinking town, replaced buy an over priced town of apartments, nothing but an IU leech. im so sad ya'll did this to the town i was gonna spend my last yrs in.....

Case Date:

3/19/2018

Hello, last month I received a water bill of incredible cost due to my apartment having a major leak in one of its toilets we were unaware of until the bill had arrived. Our property manager and his maintanence team was able to resolve the problem and the proof that is in the attached image. I am wondering if there is any possible way to have a reduction in its cost! Thank you.

Case Date:

3/20/2018

Bids for Griffy Water Treatment Plant Regulated Asbestos Containing Materials (RACM) Abatement & Polychlorinated Biphenyl (PCB) Impacted Soil Removal On March 16, we purchased the digital sets for both of the above referenced bids from the Repro Graphix ePlanroom. We are missing several documents like the Asbestos Assessments performed at the Site by Ogle and Associates, LLC in April 2017 and the Transformer Removal performed at the site by Fields Environmental, Inc. in April 2017. Please email these reports to me or provide a link directly to them. Thank you, Ann M. Reiter areiter@keramida.com 317-685-6600

Case Date:

3/20/2018

My water for the 5th time in 8 years has been shut off because it was confused with my neighbors. I also believe I have been charged for their water usage. Note they had 4 kids and 2 adults there I am by myself, and yet I had an $80 bill. I live at 2602 South Bryan St. and have been here sense 2009. The other resident was at 2602 ½. This happens after each neighbor moves out. Right now the vacant unit has water in it. This also happened to me about 2 or 3 weeks ago and I thought it was resolved that time. It is Bloomington City Water's responsibility to keep this from happening. I need 3 things from you (1) an apology for having done this so many times. (2) An actionable plan as to what you are going to do to stop this in the future. (3) A review of my utility bill for having been over charged.