Case Date:

3/19/2019

We live on the corner of Acuff Road and Kinser Pike. Under the thick layer of soil and big pile of leaves lies our metal storm drain. Rain rushes and washes dirt from the farm field behind our house via the deep trench along the side of Acuff Road (obviously we have NO curbs or rain gutters), and all that debris ends up on top of our storm drain. The drain is consistently covered and therefore clogged, so all the rain water rushes right over it and flows onto Kinser Pike. We are constantly cleaning all the collected debris from the grate even though we pay for this cleaning/maintenance service on our monthly water bill. We are in desperate need of a solution to this problem.

Case Date:

3/23/2019

When I do some washing, the dirty water will slowly leak into the adjacent bedroom floor along the gap of the wall base. I am doubting whether there are some problems in sewers?! Qi Wang My address is 2100 South Bent Tree Drive. Phone: 8123917545

Case Date:

3/25/2019

This is a follow-up to case # 167833. So the storm drain was uncovered, which is good, however, all the debris that was covering it was thrown in our yard--very much NOT appreciated!!! Now, we have to clean that up. Plus, the 4 or so inches of silt/sand/soil in front of the grate is keeping the rain water from reaching the storm sewer as seen in my photo. We received rain today, and it just collected on the road.

Case Date:

6/10/2019

I filed a report about three weeks ago about a blocked storm drain that keeps overflowing and spilling water into our yard. It overflowed yesterday, and it's like a river of water running over the street and into our yard. The water is doing considerable damage to our side and back yard--it's basically underwater whenever it rains. This really does require some serious attention. Either a more thorough clean up or repair. It's costing us 100s if not 1000s of dollars in repairs to our yard. Please try to fix this. The storm drain is clogged on the 1300 block of W 6th Street, and our house is 1315 west 6th street.

Case Date:

6/10/2019

The storm pipe/drain does not appear to have sufficient capacity to handle flash flood events. Storm water from the neighborhood overflowed from the street, and then flowed across the neighbor's driveway and down the slope into our property, flooding our crawl space. Last night there was literally a small river of water running aside and into our house, moving so fast that I could not safely walk outside until the rain subsided. We need an engineer to evaluate the current drainage system, in particular the capacity of the storm pipe and culvert that runs directly between our property and the neighbor's. We can make some mitigating improvements on our own property, but we really are not equipped to handle the sheer volume of stormwater from the entire neighborhood during very heavy periods of rain like we saw last night. I took some videos during the flood that we can send as well.

Case Date:

12/18/2018

Every rain, the water stay on my curb for days,and is the only part in all community. Can you do some work for fix this problem. Thanks stella saitta 4112 N Rosewood dr bloomington IN47404

Case Date:

2/7/2019

When will curbs be updated in Park Ridge East? Inadequate in many areas and allows water to overflow along sides, corners, and otherwise not drain properly. Please even if few years out have a plan for this. Thank you! Wanted to make sure it was on the radar, even if long distance.

Case Date:

3/19/2019

Our residence is 1002 W. Acuff Road. We're the only house on that road, but we have NO curbs!! Rain and water has cut a trench along the road which makes it difficult to mow our grass. All the rain and water washes dirt from the farm field behind our house through the trench and all the debris completely covers our storm drain on the corner (near the pole in the picture), and the water washes all across Kinser Pike rather than going in the drain. People are constantly driving through our yard and cutting the corner where the storm drain is. We are CONSTANTLY cleaning out the drain ourselves. We REALLY NEED curbs on Acuff Road. Please help!!!!!

Case Date:

5/3/2019

Correction of Case #168391: that loose water meter is on Fess just north of SECOND St. NOT 4th St.

Case Date:

5/14/2019

Planter in the bottom left corner of the photo contains standing water and is not draining properly. Needs to be emptied and unplugged so that water can drain from the planter.