Case Date:

3/19/2019

Our residence is 1002 W. Acuff Road. We're the only house on that road, but we have NO curbs!! Rain and water has cut a trench along the road which makes it difficult to mow our grass. All the rain and water washes dirt from the farm field behind our house through the trench and all the debris completely covers our storm drain on the corner (near the pole in the picture), and the water washes all across Kinser Pike rather than going in the drain. People are constantly driving through our yard and cutting the corner where the storm drain is. We are CONSTANTLY cleaning out the drain ourselves. We REALLY NEED curbs on Acuff Road. Please help!!!!!

Case Date:

5/3/2019

Correction of Case #168391: that loose water meter is on Fess just north of SECOND St. NOT 4th St.

Case Date:

5/14/2019

Planter in the bottom left corner of the photo contains standing water and is not draining properly. Needs to be emptied and unplugged so that water can drain from the planter.

Case Date:

5/17/2019

Addendum to #168572. Another tree-plot hazard is a house or two south of 514 S Fess and is near the next water meter south of the one I first reported. It is a hole 12 - 18 inches deep beside the sidewalk. The photo show that it is roughly the distance from my foot to mid-calf. Thanks.

Case Date:

2/5/2019

There are two storm pipes located just north of the IMI concrete facility on Rogers, directly across the street from the warehouse. One storm pipe appears to be mostly blocked by debris (lumber, branches, some plastic and other trash). The second pipe is mainly blocked by a large dam of branches. Water is slowly flowing over the dam and draining through the southern pipe. Yesterday, 04 Feb, the water level appeared to be approximately 6 inches above the makeshift dam.

Case Date:

2/6/2019

My Name is Josh Goodman and I live at 2821 E Tapps Turn, 47401. My gutters drain into an underground drain tile system (pvc pipe) and, as best as I can tell, this system drains east to west, runs under my backyard, and then hooks into the storm sewer (somewhere underground) on the east side of Sare Rd just north of where Buttonwood Rd intersects Sare Rd. I've been having issues for a while with the system backing up causing water to bubble out of the drain tile and down into the ground right next to the house. This tends to only happen during medium to heavy downpours. I had Roto Rooter come out with their pressurized water snake and camera and we cleaned out the entire system up until the point where it enters the storm sewer, but the issue still persists. There was a little bit of debris (leaves, etc.) but nothing that would cause the issue I'm seeing. Would it be possible for someone in the Utility Department to come out to my property to take a look to see if there is anything that can be done on the City's side to remedy this issue? I can be reached at 812-671-0049. Thanks, Josh

Case Date:

2/7/2019

After the heavy rain on 2/7/19 a pipe in the alley behind 1107 S Washington St continued to push water up even after the water level in the Davis street ditch went down.

Case Date:

3/15/2019

At the corner of Allen and Palmer the rain has created a gully that is below the storm sewer. The water continues around the corner and south (downhill) on Palmer creating a strong washout of the asphalt. The storm sewer at the bottom of the hill in front of 1005 S Palmer collects chunks of asphalt and the gully gets wider with every rain event

Case Date:

3/19/2019

We live on the corner of Acuff Road and Kinser Pike. Under the thick layer of soil and big pile of leaves lies our metal storm drain. Rain rushes and washes dirt from the farm field behind our house via the deep trench along the side of Acuff Road (obviously we have NO curbs or rain gutters), and all that debris ends up on top of our storm drain. The drain is consistently covered and therefore clogged, so all the rain water rushes right over it and flows onto Kinser Pike. We are constantly cleaning all the collected debris from the grate even though we pay for this cleaning/maintenance service on our monthly water bill. We are in desperate need of a solution to this problem.

Case Date:

3/23/2019

When I do some washing, the dirty water will slowly leak into the adjacent bedroom floor along the gap of the wall base. I am doubting whether there are some problems in sewers?! Qi Wang My address is 2100 South Bent Tree Drive. Phone: 8123917545