Case Date:

11/26/2019

Municipal tree crews trimmed and felled multiple trees along the electric utility line and left the debris.

Case Date:

11/26/2019

Is the Wastewater Usage charge of $46.56 a new item or an error? If error, will the overpayment be credited on the next billing cycle?

Case Date:

11/26/2019

Trash has been in yard since last week. House is empty so presumably it will be there until after Thanksgiving. This happens on near-weekly basis.

Case Date:

11/26/2019

Trash has been in yard since last week. House is empty so presumably it will be there until after Thanksgiving. This happens on near-weekly basis.

Case Date:

11/26/2019

820 W. 13th St Court. Disabled , unplated vehicle on street.

Case Date:

11/26/2019

Street light out in front of 3807 s Pepper chase ct.

Case Date:

11/27/2019

I have been trying to pay our bill which is due on the 26th. I have been putting in all the correct information and I keep getting this prompt even though I’ve put in all the correct information. I’m wondering if your utilities website is down and we will be able to pay our bill tomorrow. This prompt doesn’t tell me what information I am missing. I tried submitting this information without my name or company name filled out and I was promoted to fill out my name or company name. I did this and was promoted with the same description shown in this picture. I have all the correct information filled out so I am unsure what is wrong and I hope we are not charged for submitting this information late. Please let me know what is wrong.

Case Date:

11/27/2019

Street light is out at the corner of E Cathcart St and Hathaway court

Case Date:

11/27/2019

4013 East Bennington, IN 47401. Reference Case #170755. On 1/7/2019, I was told that replacement part was ordered for the new pole and light that was installed recently. "Replacement part has been ordered. Duke Energy informed us that work order 34470388 is still open and needed an additional ten working days from 11-01-2019." Today the light still does not work. When can the part be installed?

Case Date:

11/27/2019

We were at Olcott Park on Sunday, Nov. 24. The foam/rubber covering on the ground of the playground has gotten very loose and lumpy, which is dangerous because little kids (and adults) trip on the lumps.