Case Date:

9/18/2019

I have moved and need my address updated to 401 S Notre Dame AVE, South Bend IN 46617. This is for account #504-003 and my name is Lori Hiscock

Case Date:

8/27/2019

Hello, I paid my final water bill for the property I was renting last school year at 1514 E Maxwell Lane, Bloomington, IN, 47401. The company I rented through (Costley and Co) requires me to get a statement from you saying the water bill has been paid in full. Would I be able to get that at my email kgraney9@gmail.com so I can email it to them? Thank you!

Case Date:

8/20/2019

Hello City of Bloomington Utilities, I'm inquiring as to a sudden increase/increasing water usage for this service address National Vision, 3275 W 3rd St, account #12597-003. I'd like to request a verified meter read to check for any changes in the water consumption and any possible faults with the meter/prior read. Please respond to my email with any findings and questions. Thank you very much,

Case Date:

8/16/2019

I am being told that I have past due payments, but I have setup automatic payments for the last year

Case Date:

8/10/2019

No water!

Case Date:

8/5/2019

I feel my water bill is wrong

Case Date:

7/30/2019

I have already paid the water bill on 6th july but the amount is not updated in the online account. Can anyone take a look into this ?

Case Date:

7/29/2019

Account 16820-010 - Following activation of new services, water was turned off Friday, July 26, 2019. The home is occupied and residences are in temporary housing until servcies are reactivated and returned to normal servcie .

Case Date:

7/25/2019

Hello, I have made a written suggestion today related to the requirement to be present in your Utilities premise (or file a paper form) to request a transfer of billing for water services. I suggested we should be able to do this online... I had to deal with the same issue today at Duke Energy (tenant left and needed to transferred billing back to me, the landlord). They told me of a very useful process they have setup called "auto turn-on", which lets them know that whenever a tenant requests a turn off, they should actually transfer the service back to the landlord instead of turning it off. I suggest you do the same thing for the water service! Thank you.

Case Date:

7/16/2019

I will be leaving Bloomington on the 31st and would like to schedule a time for the water to be turned off for my unit.