Mr. Adams received large bill for former residence on 1221 N. Maple St. He wrote requesting info how this amount could be so large. Mr. Waller states that Cust. Serv. had wrong social security # on notice and that application could not be located. Would like an explanation.
Mr. Clayton sent a letter to the PW Dept. that stated he received a letter from Insight Communucations regarding his channels and needing a converter box to get the package he already has that does not contain premium channels. He stated in the letter that his wife called Insight and ask if they had to have the box to keep getting the package that they currenty subscribe to that does not included premium channels, Insights stated that they would need the box. He would like this addressed.
Mr. Loncaric wrote as representative of Lincoln Place Homeowners Assoc. A leak developed in assn's pump unit with little or no water usage on assn. meter since mid October 2002. Mr. Loncaric is requesting a credit of difference of $169.57 for water which was absorbed into ground and did not enter sewage system.
Letter stated Mr. Schatz feels that a crack (leak) in his pvc pipe connector to meter was caused by damage during construction. Customer had break repaired but received extra large water bill. Wants matter investigated and adjustment made.
SEWER ODOR INSIDE AND OUTSIDE THE HOUSE
Mr. Winkel would like to appeal to the USB because he does not feel he should be required to pay the connection fee for sewer at this location.
Ltr. rec'd. from Mark Warner stated that bill at 1412 W. 11th was for $436.75. Mr. Warner feels that was an error and an adjustment should be made. Meter was checked by CBU, and no problem found. Mr. Warner feels that they have paid for bills and should be credited for the estimated bills received.
Recd. letter from Jessica Schulman on 10/5 re. large consumption of water in June 2000 and $200.00 bill received. Referred to Customer Service for investigation.
PLEASE SEE ATTACHED LETTER.
PLEASE SEE ATTACHED LETTER.