Rick Alexander forwarded a voice message to me from Ms Anderson. She said they have a situation with their neighbor, his back yard joins their back yard, and he has rigged a pipe that collects water from his gutters and is going into their yard. It's coming into their back yard and she want to know if he can do that.
Received this complaint information from Angie Grubb. She said this gentleman called on 6/4/14 to complain about runoff. He just bought the house and there is a swale that takes runoff from Maxwell Terrace but his neighbor put bricks in the swale causing the water to run onto his property. Is this legal?
Mr Garner called to report standing water and erosion in the creek behind his house. He said the culverts under the road are about 8" higher than the ground so water stands here. He thinks it needs to be filled in and more rock added.
Mr Foster left a voice message yesterday. He said it has to do with a manifestation of water in his basement/crawl space. It is not coming in from the walls and it comes and goes. He had his water lines changed thinking that was the problem but still occurs. The area becomes muddy and now there's some mold as well. He wants advice on what he can do.
This was originally a trouble report left on T&D voice mail on 5/22/14. I visited the site on 5/23 and met with her husband. They have had storm water problems since they moved into the house in 1999. During heavy rain storms, the water flows over the drive and into the garage. They have tried different things and currently have to keep sand bags in front of the garage door but the water still sometimes goes over them.
Kathy Curry left a voice message for me on 10/2/14 saying she has concerns about the drainage system going through her yard and how it's retaining water. She wants to make an appointment to discuss it.
He left a voice mail message asking for information about the existing storm infrastructure near this address. When we receive heavy rains, the basement has water issues and they are considering a sump pump but need to know what it could tie into.
She represents the Woolery Mills HOA. Indicated the resident at 2416 Woolery Mill Dr had water in their crawlspace last weekend. They checked and found a drain not functioning and didn't know if it was City responsibility. She emailed pictures.
Ms McGough called last week and asked for any document we have for storm water work we have performed near her house to help resolve ongoing drainage complaints.
5 gallon buckets w/water in yard, attracting mosquitoes, yard not mowed this year, grass at knee height