Case Date:

2/18/2018

I am the owner-occupier at 1604 E University St. January 8-10, a water line had frozen and was repaired under the gravel alley that leads to the driveway/parking spots at the back of my house (and 3 other residences). At the conclusion of the repair, the two large holes that had been dug to access the water line had been filled in and some new gravel was spread over them. I do not believe that enough gravel was replaced, as the alley is now incredibly uneven and there are several large low spots that make it difficult to navigate, especially in the recent icy/snowy conditions. Is it possible for the City to add some more gravel to the alley?

Case Date:

4/30/2018

The Water hydrant at 7th and Spring Street has been neglected for years. I asked the Utilities Department to fix it last year, but nothing has been done about it. Can you get it painted before the election?

Case Date:

10/20/2016

It is nice to have the sewer drains cleared. But they leave the leaves next to the drain and the next time it rains it clogs the drains immediately. It also kills the grass. All for drains at this intersection actually 6 trains at this intersection have a pile of leaves next to them. It was my understanding that those who cleared the storm drains were also supposed to take the debris with them. Please advise.

Case Date:

10/23/2016

this is a follow-up from a previous report. The resolution I got about having leaves and debris near the storm sewer drains was that they would pick up the debris as part of the leaf collection. This is problematic in that it may be eight weeks before our leaves are picked up. In the meantime the grass will die like it did last year the pile will grow like it did last year. Last year I had a 3 by 4 by 3 feet high pile by one of the drains and every time it rained it clog the drain cuz it was picked up and moved back into the drain. I am at the bottom of Three Hills and we have consistent of flooding problems here in the fall. If the leaves are not removed along with the twigs and the papers and everything else that flows downhill we're going to continually have flooding problems. So for me saying I have to wait 2 months for this small pile of leaves at each of six trains to be picked up is irresponsible. If they can move it 6 inches they can put it in the back of their truck. If I don't get a better resolution I will be escalating this problem up the chain of command. Thank you very much. please get back to me as soon as you can.

Case Date:

10/26/2016

Manhole cover removed on west side of Highland Ave. by Lambda Chi House.

Case Date:

11/13/2016

There appears to be a leak in the water hydrant on Oak Street between 5th and 6th Street, at the alley. The east side of Oak Street is always wet even when it's not raining, and it's directly across from a hydrant. I couldn't find a place to share this information so please share it with the right group. Thanks!!!

Case Date:

1/3/2017

Standing water over drain. Continuing problem since recent street work.

Case Date:

3/6/2017

Resident at 4445 E. Moores Pike called to report neighbor's yard waste that piles up next to her property. It's a small pile of brush right now, but in the past has been very large and attracting wasp nests, etc. Neighbor places yard waste next to the old water pump station.

Case Date:

1/27/2016

I am the VP of Peppergrass HOA and want to report that two storm sewer basins which are located in the center of the roads in Pepperchase and Grasstree Ct have sunken sever inches below the road surface and create a significant jolt when a care passes over them. Ther are also about a dozen places on the roads in Peppergrass that could use patching.

Case Date:

5/11/2018

Sewer Plant has emitted extreme odor and possible sulfide gas for over a week. Customers and employees report the smell is making them sick.