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City of Bloomington, Indiana

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closed #169588

Water Utility Problems

824 S Park AVE

Case Date:
7/29/2019

Account 16820-010 - Following activation of new services, water was turned off Friday, July 26, 2019. The home is occupied and residences are in temporary housing until servcies are reactivated and returned to normal servcie .

closed #169545

Other

1350-1364 E 10th St, Bloomington, Indiana, 47405

Case Date:
7/25/2019

Hello, I have made a written suggestion today related to the requirement to be present in your Utilities premise (or file a paper form) to request a transfer of billing for water services. I suggested we should be able to do this online... I had to deal with the same issue today at Duke Energy (tenant left and needed to transferred billing back to me, the landlord). They told me of a very useful process they have setup called "auto turn-on", which lets them know that whenever a tenant requests a turn off, they should actually transfer the service back to the landlord instead of turning it off. I suggest you do the same thing for the water service! Thank you.

closed #169439

Water Utility Billing Problems

Bloomington, Indiana

Case Date:
7/16/2019

I will be leaving Bloomington on the 31st and would like to schedule a time for the water to be turned off for my unit.

closed #169015

Water Utility Problems

Grease Pit

Case Date:
6/18/2019

Nikole Smith update: I have reapplied to Perry Township trustee because of denial because of lack of communication from landlord. Also CAP has denied assistance. I have been referred to Trinity Episocopal Church for assistance and was told to contact them again in the morning. I have went to the courthouse to file a claim for lack of communication and negligence to compromise a conclusion for payment. I am currently unemployed but have a job offer but it is still in process for background check, and etc before monetary compensation. I do apologize for the inconveniences, and I am doing my best to resolve this matter.

closed #169002

Water Utility Billing Problems

785 E Sherwood Hills DR

Case Date:
6/18/2019

Water leak causing increase in water bill

closed #168209

Water Utility Billing Problems

702 W Dodds ST

Case Date:
4/22/2019

Our water bill has grown exponentially over the last year and we cannot find a reason why. We have had plumbers out who can find no leak so we are turning to the water company to help us investigate.

closed #168073

Water Utility Billing Problems

311 W 7th ST

Case Date:
4/11/2019

For three months I have been unable to get into esuite to see how much I owe. The site says my login info is invalid, and when I request the info be sent to my email, it never arrives. I have been paying a historical amount through my bank, but would like to be able to verify.

closed #168001

Water Utility Billing Problems

2003 S High ST

Case Date:
4/6/2019

My water consumption use (and corresponding bill) is twice as much as any of my other previous months. We have not increased our usage during March - if anything, it should be a little less since we were out of town for a week. This reading cannot be accurate.

closed #167870

Other

501 N Morton ST

Case Date:
3/24/2019

Why do I need a password to pay my bill. This is very stupid.

closed #167869

Other

504 S Cory LN

Case Date:
3/24/2019

Patricia Shuffitt, I accidently sent a duplicate request for aquapay on 03/25/2019. Would you please delete that submission ? !!