Case Date:

1/19/2021

There apparently is a blockage in my sewer drainage pipe to the main sewer line on N Lexington Drive. Waste water is backed up from the sewer main to my house. I have an inspection port in my drain about 3 ft from the edge of the street and the waste water fills the drain pipe about 3 ft from the street, or about 10 feet from the city sewer line. Problem started ca.3:30 pm yesterday (Monday) afternoon.

Case Date:

3/24/2021

Walking by 419 Highland Street I have noticed water being discharged from a pipe leading from the house to the street. It appears to be intermittent so I suspect it is from the washing machine. Based on the staining and algae in the street I suspect that it has been going on for some time.

Case Date:

5/16/2021

Sidewalk on south side of W 17th just east of tri north construction entrance covered with mud again. I can't overemphasize that the sidewalk itself is serving as a culvert to drain several acres and this problem will not go away on its own when the construction crews leave. I'll try to remember to come out here with a ruler when it rains next week to record the depth of the creek. Kids will be using this sidewalk to walk to school even on rainy days and their shoes should not be completely submerged!! We are going to look into this today (5/17). We believe that a soil stockpile and a storm drain with inlet protection is not allowing water to flow into the storm drain. We are going to investigate again and see if we can identify the exact issue.

Case Date:

6/19/2021

As commonly done when the storm drain is cleaned they dump the debris into the yard which ends up killing the grass I was told that when they clean the drains they're supposed to take the debris with them. I'd appreciate it if they would I've been fighting keeping grass growing here and when the water goes fast if there's no grass growing it takes the topsoil. Thank you

Case Date:

6/22/2021

Illegal Dumping in Drainage Easement and Common Conservation areas in Gentry South- Course construction sand (over 100 square feet and up to 10" deep) plus tree brush and other mulched woody material, large insect ridden sawed cut logs (including 47" logs), small rock and trash items have been dumped into the drainage easement area behind my house. The area that serves to hold flood water is being filled in, invasives are taking hold where the sand is, and the large debris is damaging trees. I know the area was free from this for at least 6 years prior, even during record water flow. The first occurrence was in early April 2020 and happened again the next year during early April 2021. These dumps are sudden. It was free of more sand at the end of March. Then, a week later there was suddenly a large dump of sand again. I was quoted $4,000 to remove the first dump of sand. Additionally, someone has dumped what looks like yard mulch/waste twice in this neighborhood’s Common Area/Conservation Easement.

Case Date:

12/10/2017

I live at 525 N Park Ridge RD. I called several times about sidewalk collapsing over water line. Please repair. Worry about safety of pedestrians.

Case Date:

12/6/2023

SE corner of lot just west of alley and close to the sidewalk there is a medium-sized, water-meter pit that is uncovered. Lid is not around, apparently. Dangerous trip hazard at night, and animals could fall in.

Case Date:

12/10/2023

On the street, across from the house at 1490 E. Southdowns and close to the intersecting street of Eagelson, there is a visible and continuous stream of water that appears to be originating beneath the blacktop surface of the street. I first noticed it on a walk at about 4:30 pm today(12-10-23). When I returned home after 20 minutes, the water stream was still at the same level/amount as I initially observed. The water is draining directly into a storm sewer. I’m wondering if there is a water main break?

Case Date:

12/12/2023

This is more likely a Watermain problem, but there’s an overflow at this water valve access

Case Date:

12/14/2023

Hello, For several months now I have noticed a large wet patch on the side of W. Bloomfield Rd in between the entrance to the Twin Lakes Rec Center and the entrance to the lower ball field. The water overflows onto the the west-bound lane of W. Bloomfield Rd as it runs down the hill. The fact that the area never dries up makes me think some sort of water line may be leaking. I just wanted to bring it to your attention because when winter really sets in I am concerned that west-bound lane will be a sheet of ice. Thanks for your time. Thanks, Matt