Case Date:

1/25/2013

water bubbling up out of round cover in street smith snd e Hagan st on ne corner

Case Date:

10/18/2014

Low water pressure at home (512 S Jordan). Possible to test at meter?

Case Date:

10/22/2014

This is in reference to Case #141772. I should have been more detailed. You tested the pressure at 48PSI which confirms my test as I had a similar reading which I understand is acceptable while on the low end. My flow rate is not acceptable. I'm getting at best 3GPM from fixtures that should be delivering 5 to 6 GPM. Can you test flow rate at the meter? Thank you!

Case Date:

2/15/2020

water usage for January was 4 times any previous month. How can I get my line checked for leaks?

Case Date:

9/22/2022

Walking by, I noticed water running out of the top of the water meter pit and rolling down the alley

Case Date:

10/6/2022

A contractor (5 Star Electric, hired by Duke Energy) for fixing a power line to the city light in front of my house broke the main water supply pipe on Aug 23, 2022. They fixed it, but the water has been leaking since then. After closing the main water valve in the house, the water meter number goes up slowly.

Case Date:

5/30/2023

Water meter is spinning faster than usual. Even when the water is not running in this house, there have been a higher charges for water than the manual reading. Water meter maybe broken.

Case Date:

8/9/2023

Water meter cover is cracked and fallen into pit

Case Date:

12/5/2024

Low water pressure. Over the past year our domestic water pressure has been getting worse and is now perhaps at a 1/4 of what it should be. We have had the line from the meter to the house replaced previously. I expect we have a connection issue to the water main. Please advise.

Case Date:

4/30/2025

My mowing service sheared off the water meter sensor in my yard. I can’t even find all the pieces, so it will have to be replaced. They also knocked the cover loose so that will have to be secured. If I need to pay for this just put it on my monthly water bill and I’ll collect from my mower. Thanks and sorry!