Case Date:

6/27/2020

I accidentally ran over the water meter when I was mowing. It shattered the smart meter in the lid. It needs to be replaced.

Case Date:

6/9/2020

The water meter for my house is in an awkward position and my plumber said to contact the utilities to have it set right. He recently had to shut off the water at the street to make a repair in my house.

Case Date:

5/30/2020

Several water meters have been sitting on the sidewalk between 1034 and 1046 S. Colchester Ct. for the past two months since CBU’s contractor came through installing smart meters. Will someone come to get these?

Case Date:

4/7/2020

I found a notification on my door yesterday afternoon. It says my house has been using 10 gallons per hour non-stop. There is no leakage in this house. Is there something you can do to check on the faulty meter? My water bill is $100 average per month.

Case Date:

3/26/2020

There is a 6" hole in a cast iron cover for water utilities access.

Case Date:

3/22/2020

Hello -- this cover has a hole in it and that seems dangerous.

Case Date:

3/9/2020

Hole in utility lid with no meter. All other lids on this street have smart meters so I just want to make sure this one wasn’t vandalized

Case Date:

2/15/2020

water usage for January was 4 times any previous month. How can I get my line checked for leaks?

Case Date:

1/24/2020

The riser is damaged on our water meter pit at 1000 S. Madison. We called you guys about it several months ago (3 or 4). We were told it would be addressed asap and a CBU safety leg frame was put up over it (see attached photo). However, nothing has been done since and this is a bit of an eye sore. Will you please schedule someone to either come repair this or to just come retrieve your leg frame, as I am not happy with how it looks in my yard. Thank you in advance for your help. ~Loren Wood loren@lorenwoodbuilders.com

Case Date:

12/13/2019

Missing water meter cover at entrance to drive: 1023 and 1025 S Walnut Street