Water Utility Problems
315 E 7th ST
- Case Date:
- 2/5/2019
Dear Bloomington water department.,
Last week my pipes froze your team came to my home promptly and turned off the water right after calling for an emergency shut off at the meter.
I am back to town and would like to have your team come back to my home and turn the water back on at the meter.
Please let me know if this can happen this afternoon, I would like to be at the house when the water is turned back on so that I can deal with any water issues if I have a broken pipe.
Thank you!
Craig Medlyn
309 E. 7th Street, Bloomington.
Cell: 410 598 7547
- Case Date:
- 7/13/2020
Sewage keeps backing up in our bathtub - smells terrible, toilet doesnt flush when this happens and cant be used. Standing water on the floor/carpet. These issues keep happening and the apartment complex says that they fix it and then it happens again. This time maintenance said it is an airconditioning unit. I can explain more if you can call me. Thank you!
Blocked Sidewalk
317 1/2 E 7th ST
- Case Date:
- 5/9/2019
The Side walk on the following locations:
The Northwest corner of 7th and Dunn as well as the Southwest corner of 7th and Dunn is cracked and it collects mud, water (and ice in the winter) The pavement is uneven and creates a hazard at night
Sidewalk & Curb Complaints
320 E Cottage Grove AVE
- Case Date:
- 6/16/2016
Downspout redirected to flow water directly onto and over the sidewalk.
Sidewalk & Curb Complaints
322 E Cottage Grove AVE
- Case Date:
- 6/16/2016
Downspouts redirected to flow water directly onto and over the sidewalk.
Potholes, Other Street Repair
401 N Dunn ST
- Case Date:
- 3/14/2024
Near the alley way at 401 N Dunn water does not drain properly and builds up with gravel and dirt making it difficult for handicap travel. 8th Street has been paved over so many times that drainage is impaired. There is quite a bit of debris there now and this holds a lot of water during a rain event. Finally the alley has been patched a little but it is in pretty bad shape and needs redone. Thank you; Dave Kamen
- Case Date:
- 5/1/2024
Note: prior complaint was filed under a different address by the system ("402"). The case number for that was #186916 (https://bloomington.in.gov/crm/tickets/view?ticket_id=186916) The response then that the hole is for rain water is nonsensical. If people kept the lids closed, what little rain we get would not enter the dumpster. Also, no other dumpsters in the neighborhood have such holes and an associated rat problem.
Street Snow Removal
407 1/2 N Dunn ST
- Case Date:
- 1/15/2018
One of the houses near us pumps their water on to the street as well as Alice street, creating ice and slush. At least five cars have gotten stuck on the street in the past two days.
Water Utility Billing Problems
416 E 12th ST
- Case Date:
- 9/6/2022
We were overcharged for water this month. The SA Customer Portal Dashboard says we consumed 1,774 gallons of water from August 2-September 1, and the bill claims we consumed 3,000 gallons.
Water Quality
416 E Cottage Grove AVE
- Case Date:
- 8/13/2020
Lack of hot water