Case Date:

6/5/1998

Mrs. Schlegel called to express concern over the scheduling of the BT Access. She apparently has had repeated problems with the BT Access coming late, and says that when she called into the office, the personnel in the office were rude to her by telling her she should call a taxi if she wanted to be picked up faster. Also, she apparently got the idea the staff in the office were telling her that using her disabilities do not warrant riding the BT Access. She commended the drivers however.

Case Date:

5/6/1998

Grass needs cut from the Post Office on Pete Ellis Drive to St. Rd. 45. The trees need trimmed on the west side of Pete Ellis Drive.

Case Date:

4/30/1998

Mr. Gardner reported to Street Dept. that a mailbox post with jagged sharp edges is stuck in the middle of the sidewalk at 504 N. Smith. Dangerous to pedestrians, and no mail box attached.

Case Date:

4/17/1998

Janos Starker called Utilities Dept. and stated that his address was 1241 Winfield Road. The post office shows the address as 1241 S. Windfield Road 47401-6147, and this is what Utilities records now show. A determination should be made as to the correct address.

Case Date:

1/31/1998

WANTS WATER TURNED ON AFTER HOURS, OFFICE IS CLOSED

Case Date:

1/8/1998

Missed paying her bill on time, rec'd reminder notice, called TCI 1/5, made arrangements to pay on Friday. On Weds, man came to disconnect service. She called office, they told her could avoid disconnect if she gives him a check. He said he could not take a check, only cash and disconnected her. Her daughter took check in, but TCI won't reconnect 'til next week, is charging fee, and told her they had no supervisor she could talk to. Subs. feels she tried to cooperate & is being trtd unfair.

Case Date:

11/26/1997

Mr. Tarter had info. to pass on to a detective reg. a crime and says the dispatch office was rude to him when he was trying to help. Tarter continued to call and put through to the same recording and says after the third time the dispatcher, who refused to give his name, called him an "idiot." Tarter then wanted to speak to the dispatch supervisor who denied that the rude behavior took place and told him he would have to speak with Chief Kennedy.

Case Date:

11/21/1997

RECIEVED COMPLAINT ABOUT SERIOUS FIRE HAZARDS AT STAPLES OFFICE SUPPLIES. EXIT DOORS AND ELECTRICAL PANELS BLOCKED.

Case Date:

11/21/1997

RECIEVED COMPLAINT ABOUT SERIOUS FIRE HAZARDS AT STAPLES OFFICE SUPPLIES. EXIT DOORS AND ELECTRICAL PANELS BLOCKED.

Case Date:

11/17/1997

Said there was a City vehicle parked at the Post Office this morning in the handicapped parking space and one person remained in the car and they left the car running. License no. 34606, which Fleet says belongs to Parking Enforcement.