Case Date:

3/15/2023

Hello, On trash collection day, morning of 3/15/2023, I had my Bins out, and all trash properly bagged and inside, the trash bin was far from over-flowing. However, the collection service had removed a bag and thrown it into my lawn. This was trash that was in the trash bin, not recycling. I would very much apprecaite if this does not happen in the future. I do not throw trash in my yard, and I would expect the service I pay to remove trash doesn't throw trash in my yard, either. Thank you.

Case Date:

2/13/2023

Six cars were parked at this house overnight with one in the right-of-way.

Case Date:

2/8/2023

Hello! We got a notice for leaving our recycling can put past 24 hours of pickup, because our recycling has not been picked up for a MONTH? I do not think it is fair for us to have to pay any fine at all, as we put the correct items in the recycling container and it wasn’t overflowing. We left the can out by the street for 24 hours in case recycling came by later because we were not sure what was going on and why it never got picked up? I even sent an email about 2 weeks ago and never got a response!!! We are upset about this and would appreciate a response. Ticket: 62023-02-0428 Please take a look and consider appealing this. Thank you for your time.

Case Date:

2/8/2023

Recycling was due to be picked up today, but was not. Not sure if others in my area have the same issue, but I set my can out last night and it was not picked up.

Case Date:

1/27/2023

Nearly every year, in early February, the sewer backs up into my basement. The engineer reported that it is caused by large volumes of grease dumped into the sewer after Chinese New Year, then the cold, causing fatbergs to form just beyond the access at the end of the street. My basement is the lowest, so I get hit. In recent years, preventative cleaning has been scheduled–last year it did not back up! I'd like to make sure that happens again, to prevent a fifth annual sewer flood at my house. Thank you!

Case Date:

1/17/2023

There was a leak over winter break in my son's rental house. The water bill was over 800 dollars. We would like to dispute this bill.

Case Date:

1/12/2023

Since the new tenants moved into 213 S Union, in August 2022, they have been depositing debris/trash (mattress, cardboard, etc.) behind the garage along the north/south alley. Aside from it becoming a potential winter home for rodents, it leads to cars parked in ways that often block both n/s and e/w alleys (they have been ticketed before for blocking traffic entirely.

Case Date:

1/10/2023

The hole that a contractor dug to install the fiber in November 2022 is caving in across my driveway.

Case Date:

1/3/2023

Folks are parked on the grass. This is a no parking street. Can you please address this? I have asked them to move their cars, but they have not. Thank you!

Case Date:

12/15/2022

Lots of trash has been sitting next to the back door for months and there is lots of trash in the yard.