Case Date:

12/12/2024

Hello, My bill was paid but my water is still not working?

Case Date:

12/30/2024

I am still listed as the account responsible for the water bill on this address I have not lived here since last year.

Case Date:

12/30/2024

I am still listed as the account responsible for the water bill on this address I have not lived here since last year.

Case Date:

1/22/2025

Meter box frozen

Case Date:

8/24/2017

615 W 6th St water leaking out of ground and on to road.

Case Date:

1/8/2018

Our water hasn't been working since Sunday. The employee who came out then said the pipe was frozen from meter to main and that a crew would be out. A crew has not been out today and I am trying to find out when one will be and when we can expect to have water on again.

Case Date:

3/12/2018

Hi, I noticed that there is a lot of water seeping from the water meter area of my neighbor's yard. His address is 1200 E Prairie Drive, in the Fairwood Terrace subdivision off Old 37 North, near the fire station. The meter is located near the Fairwood Drive side of his yard. He doesn't go outside much so probably hasn't noticed it. I think there may be a leak or something so I thought I should report it.

Case Date:

10/19/2015

Loose water meter cover?

Case Date:

10/29/2015

Mark James with Active environmental called and said he had hit a City water line.

Case Date:

1/7/2016

Customer said a large amount of water was coming up between her drive and the street.