Case Date:

10/17/2015

The "Notice of Overdue Citation" paperwork that is sent out directs people to "submit a payment to:" www.bloomington.gov I did not find a box to fill with a "submit" button. That's because that is not the url for submitting a payment. Which is a good thing because that would never make sense to design a website with everything on the homepage. Of course the correct url is: https://bloomington.t2hosted.com/cit/index.aspx If they are going to give a url that is unnecessarily three steps before the actual url, why stop there? Just tell me to submit it to google. Anyway, website and mobile apps folks, thanks for not having a submission field on the homepage, and next time you run into a transportation grandma or grandpa let them know that their notifications are bad, and that they should feel bad.

Case Date:

10/17/2015

Dear Parking Ticket Grandparent, Your "Notification of Overdue Citation" says that I can pay online at www.bloomington.in.gov; however that is the homepage's url, that is not where I would make a payment. The correct url to make a payment is two pages past the homepage. We want to make it easier for people to pay their bills. So rather than having them type in a url that makes them have to follow a couple of breadcrumbs, why not send out a notification with the correct url. https://bloomington.t2hosted.com/cit/index.aspx Or you could go the other way with it and go one step further. Tell that a payment can be made at www.google.com

Case Date:

10/17/2015

Lots of glass where you turn right onto 37 from vernal pike

Case Date:

10/18/2015

203 e 10th trash all over parking lot behind building.

Case Date:

10/19/2015

must have sticker 944 EWS

Case Date:

10/19/2015

Water is running down side of the house from the sidewalk in front.

Case Date:

10/19/2015

Sewer water is coming up out of the ground.

Case Date:

10/19/2015

Customer wanted gutter drains repaired and yard work done.

Case Date:

10/19/2015

mixed please sort 946 JS

Case Date:

10/19/2015

must be out by 5am