Case Date:

4/2/2018

I did not receive my bill this month and it is not on the website, but I already made my payment with a surcharge, only the balance due appears. I have had months of harassment on my account first charging me 28 to 40 dollars in my bill, the cover of my water meter was out of place for days and then I went to the office where they shouted to me that it was my fault the wrong size of my garbage cart and now not only does not get my receipt, you do not put it on the internet paging for me to know, now that you are charging me. Someone knows why and can inform me?

Case Date:

6/8/2023

I am writing to bring your attention to an urgent matter regarding an unusually high water bill that I have received. My name is Kumar Vinayak, and I am a resident in the Bloomington area. I hope that you can assist me in resolving this issue promptly. Upon reviewing my recent bills, I have noticed a significant discrepancy in the water consumption. In the month of April, the recorded consumption was approximately 30 gallons, while in May, it unexpectedly increased to 35 gallons. These figures are undoubtedly incorrect, as such a volume of water cannot be reasonably consumed by a single individual. To address this concern, we immediately contacted our leasing office, as we suspected a possible emergency situation or water leakage within our house. They promptly responded by inspecting the property thoroughly but found no signs of any leaks or abnormal water usage. This observation leads us to believe that the issue may lie with the meter or its readings, as it seems to be continuously running even when the house is unoccupied. Given our status as students, it is financially burdensome for us to pay the exorbitant amount of approximately $1000 for water alone. This kind of billing discrepancy is highly abnormal, as it greatly surpasses our electricity bill, which amounts to approximately $100 per month. I kindly request your immediate attention to this matter and urge you to investigate the issue thoroughly. I have attached a copy of the bill for your reference. I believe it is essential to rectify this situation as soon as possible to avoid any further financial strain on our part. I appreciate your understanding and assistance in resolving this matter swiftly. Please keep me informed of any progress made in investigating and rectifying the issue. I can be reached at the email address provided in this communication or my flatmate's contact number, +1 (812) 360-0848 (as I am outside Bloomington).

Case Date:

1/31/1998

WANTS WATER TURNED ON AFTER HOURS, OFFICE IS CLOSED

Case Date:

8/8/1997

SEWER ODOR IN OFFICE

Case Date:

4/10/1997

Contacted by Jane Marie Lind - Monroe Co. Commissioners Office. Employees in Treasurer and Auditors office see sediments in water.

Case Date:

10/3/2002

Ms. Robinson of SCCAP sent ltr. to Mayor's office stating continuing problem with water quality due to gravel and debris in line. She had their lines checked and no problem was found. She thinks it is CBU lines.

Case Date:

8/1/2017

The leasing office and pool building of Woodbridge Apartments has restrooms you can get trapped in. There are two restrooms, one mens and one womens, that connect to the exterior (on the pool side) and the interior (on the leasing office side). During normal business hours you can easily enter and exit the restrooms without a key from the interior, leasing office, side. You can also enter the restroom without a key from the pool side, but in order to return to the pool you must use a key that tenants have been given. This creates an environment you can get trapped in. Once the office is closed, it is impossible to leave the restroom through the door that is normally unlocked during the day. If you accidentally enter from the pool side without having a key, once the door closes you'll be trapped until someone finds you. Surely this is unsafe and not up to code. I'm reporting this anonymously as I am a tenant and do not want to cause trouble with the landlord. Thanks for your time.

Case Date:

5/5/2022

I appreciate you mowing so quickly after I called to mow. There is still overgrowth there. Furthermore, I have seen people coming in and out of the empty building that used to be the red cross. I don't think they are supposed to be there. Can you post a sign that says no trespassing? They broke a window within the last week to get in.

Case Date:

9/2/2003

ON 6TH NEAR HER OFFICE ARE BOXES AND BAGS OF TRASH.

Case Date:

10/14/2002

Mr. Chandler reported to the Mayor's Office that the Bloomington Housing Authority has two dumpsters. The residents don't get the trash in the dumpster, and the company who empties the dumpster also leaves a mess of trash, which blows into the neighbors yards. He also said that the containment area for the dumpster only has three sides; nothing in the front. Says that he has notified BHA of the situation many times, but problem still continues.