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City of Bloomington, Indiana – John Hamilton, Mayor

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closed #173230

Water Utility Billing Problems

1720 E Devon LN

Case Date:
8/2/2020

My utility bill for account 7559-002 for period 06/01/2020 to 07/07/202 shows water usage of 82000 gallons. In all previous periods for the year, the usage never exceeded 4000 gallons. There were only three people living in the house during this latest billing period. A new water meter was installed during this billing period by your company. There appears to be a problem here. There is no way the water usage being charged for was actually used.

closed #171587

Water Utility Billing Problems

3941 S Bushmill DR

Case Date:
1/29/2020

Ever since utility update work has been done to digital reading, water bill went up. Water bill used to be less than $50. Now it’s over $100. I need someone to come and identify what the problem is. 3941 S Bushmill Dr. Bloomington,In 47403

closed #171297

Water Utility Billing Problems

1818 S Maxwell ST

Case Date:
12/27/2019

Our water bill is way higher than typical. I have looked for a running toilet and checked in the house for a water leak but I'm not finding anything. Is it possible that the leak could be outside?

closed #171249

Water Utility Billing Problems

1718 E Thornton DR

Case Date:
12/18/2019

my bill's water usage appears to be double my normal amount. Steven Wallace 1718 e. Thornton dr

closed #171248

Water Utility Billing Problems

2409 E Cedarwood CIR

Case Date:
12/18/2019

Received latest water bill - water usage was billed for 16,000 gallons, well above usual average of 5,000-8,000 gallons.

closed #171174

Water Utility Billing Problems

4634 E Falls Creek DR

Case Date:
12/9/2019

My water Utilization is up by a factor of 4 from past months. There is nothing that we are doing to dramatically increase water use. Either past or current metering is in error or there is some kind of major unknown usage.

closed #170641

Water Utility Billing Problems

214 E Ridgeview DR

Case Date:
10/6/2019

My bill does not seem correct. I have gone through the past year of bills and the water usage and the wastewater usage have always been equal. This month it it showing my water usage as being 7, which is much higher than normal, normally a 3, and the wastewater usage is still at a 3. Is there a way to find out if this is correct or not? Doesn't seem right to me.

closed #170093

Water Utility Billing Problems

1514 E Maxwell LN

Case Date:
8/27/2019

Hello, I paid my final water bill for the property I was renting last school year at 1514 E Maxwell Lane, Bloomington, IN, 47401. The company I rented through (Costley and Co) requires me to get a statement from you saying the water bill has been paid in full. Would I be able to get that at my email kgraney9@gmail.com so I can email it to them? Thank you!

closed #169002

Water Utility Billing Problems

785 E Sherwood Hills DR

Case Date:
6/18/2019

Water leak causing increase in water bill

closed #168209

Water Utility Billing Problems

702 W Dodds ST

Case Date:
4/22/2019

Our water bill has grown exponentially over the last year and we cannot find a reason why. We have had plumbers out who can find no leak so we are turning to the water company to help us investigate.