Case Date:

8/24/2023

Turn water on!! Property is being sold.

Case Date:

9/7/2023

Water has been shut off because of large outstanding balance. This is a rental property and the landlord refuses to address the situation and tenant is left without water. The large outstanding balance is due to a water line break.

Case Date:

9/15/2023

My water bill seems higher than usual. Is there a way to check if I have a leak or issue with my meter?

Case Date:

10/14/2021

I am the homeowner and have recently built an attached sunroom with sinks at this address. I need to connect the water pipe from those sinks to the city sewer line, and so would like to request a detailed sewer line map of/around my property, if available. Thanks.

Case Date:

12/10/2022

My water is off. There has been work in the area, but no communication about it. No work occurring today. I am quite disturbed that it appears I might be without water for a while with no information about it.

Case Date:

2/3/2021

Water ponding after rain. People walk on street or grass to avoid water ponding. One family had a stroller and had to go onto street to negotiate sidewalks filled with water.

Case Date:

4/11/2024

The tree/roots between the sidewalk and road between 2704 and 2702 E Brigs Bnd has caused the sidewalk to tilt and hold water. This will pose an icy surface and is difficult with my walker. I also am concerned the water will cause damage to my driveway. Is this something you can look into. Thank you. V/R Kenneth Crevier

Case Date:

6/10/2021

Today and always when there's been heavy rain over the last years, 1st Street floods in our stretch, because there's no drain in the block between Stull and Fess Ave. where we are. At our house, the water hits the curb of the alley in such a way that the entire grass patch and side way is flooded, making it dangerous to walk on the side way. I'm attaching a picture of now, when the rain has already become more steady. I can provide a number of short videos we've taken over the years to document the problem. Please, consider installing a drain or let us know what can be done about this. It is dangerous for us, our toddler son and our visitors. Thank you!

Case Date:

3/7/2022

During hard rains, water backs up in the southeast corner of my yard and comes into my garage and basement from the parking pad on the east and below grade through the wall to the north. The sidewalk running along the Clifton St. right of way is the east boundary of my property (see photo). Water simply can't move fast enough to the culvert you installed south of my property on the west side of the sidewalk. Is there anything you can do to alleviate this problem? I'm happy to discuss the details. Thank you.

Case Date:

3/15/2024

Hello, My home sits at the bottom of an incline where the water in the neighborhood drains onto our driveway and property. Every time it rains the water causes erosion on the property and flooding to our garage and yard. Not only is the un-directed water effecting us, but is also causing the road to erode where water is standing on the asphalt. As well as eroding neighbors propertys and driveway, which then end up in front of our home puddled in the street,(water,gravel,soil). A solution could be installing curbs and catchment drains in the surrounding area to better direct the water from causing more damage to ours and neighboring properties. Please feel free to call, email, or text. I am happy to send additional photos of some of the damage that has occurred. Thank You